Dawn McCaffrey
Open to work19 years experienceAGILE COACH
Agile Coach specializing in Value Stream Mapping and Lean Portfolio Management.
Standing Rank
Rank Not Available
Developer Badges
Skills & Technologies
20 skillsGitHub Activity Evidence
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Work Experience
AGILE COACH VALUE STREAM MAPPING
AVALON / SILICON VALLEY BANK
- Served as the central Lean Improvement Enabler during the post-merger acquisition by First Citizens Bank, identifying system interdependencies and maintaining 90% environment reliability
- Facilitated cross-functional value stream mapping sessions using Microsoft Project and Jira to align 14 distinct banking platforms into a single horizontal delivery model
- Conducted deep-dive process diagnostics that decreased system blockages and production constraints by 22% during complex system data migrations
- Cooperated directly with the Data and Reporting function to build flow performance data visualization dashboards in Confluence to expose real-time deployment hazards
- Documented 8 reusable post-merger integration improvement patterns and transition blueprints to protect multi-team compliance parameters
AGILE COACH FOR VALUE STREAM MAPPING
TEKSYSTEMS / ALLSTATE ARITY
- Guided senior leaders and product teams through a comprehensive telematics data platform rollout, hitting 100% of primary program delivery milestones
- Implemented Large Scale Scrum (LeSS) structural boundaries across 4 distinct global teams within Jira, lowering product delivery cycle times by 26%
- Optimized a $4.2M technical product development budget using Microsoft Excel models to monitor systemic resource capacities and strictly enforce WIP limits
- Led structured inspect-and-adapt cadences and improvement workshops that resolved persistent software delivery bottlenecks and cut cross-team handoff frictions by 31%
- Crafted comprehensive risk portfolios and mitigation matrices in Confluence to insulate strategic stakeholder relations from operational changes
Agile COACH VALUE STREAM MAPPING
TEKSYSTEMS / BANK OF AMERICA
- Drove structural Lean and Agile operational changes across high-net-worth Private Banking Platforms, boosting overall product flow efficiency by 18%
- Translated intricate regulatory and security protocols into practical developer team guidelines and product roadmaps inside Azure DevOps
- Facilitated data-driven root cause analysis sessions and platform health assessments, using Confluence to scale unified knowledge-sharing centers across independent squads
- Implemented an automated incident-routing framework mapped within Azure DevOps that improved SLA production response metrics by 40%
- Compiled and published transparent program variance data, cost metrics, and delivery health logs onto Microsoft SharePoint for executive steering teams
AGILE COACH VALUE STREAM MAPPING
TEKSYSTEMS / CBRE
- Managed the end-to-end value loop diagnostic for converting 4 commercial corporate properties into modern, IoT-driven SMART Buildings
- Built comprehensive critical path schedules using Microsoft Project to align dynamic vendor deliverables, construction delays, and hardware asset pools
- Restructured multi-disciplinary field workforce models to maximize localized flow efficiency, bringing the physical infrastructure deployment in 8% under budget
- Designed enterprise-level smart building installation frameworks and standard execution guidelines using Microsoft Word to solidify repeatable playbooks
- Established a central knowledge clearinghouse on Microsoft SharePoint to guarantee flawless operational training and technical transition handoffs to facility crews
LESS/AGILE COACH FOR VALUE STREAM MAPPING
IBM WATSON
- Directed an enterprise-wide Lean Portfolio Management transformation across multi-million dollar cognitive computing portfolios, training over 150 project leads and engineers
- Utilized VersionOne to decouple complex software interdependencies and transition legacy engineering branches into agile delivery teams
- Evaluated historic performance data trends extracted from Clarity PPM to build continuous improvement mechanisms, slicing aggregate time-to-market by 25%
- Managed multi-million dollar cross-product program tracking and cross-functional capacity metrics through IBM Rational Portfolio Manager
- Delivered clear transformation health roadmaps and flow performance data findings directly to business unit vice presidents to secure program alignment
PRODUCT IMPLEMENTATION PROCESS DESIGNER
MICROSOFT
- Directed the release management cycle and live network update operations for the global Xbox console interface platform
- Coordinated engineering timelines, hardware assembly, and digital network milestones using Microsoft Product Studio to preserve rigid retail launch dates
- Maintained absolute control over complex software patch dependencies by implementing rigid branch control rules in RAID and tracking variations with Microsoft Excel
- Established proactive mitigation pathways and defect triage boards inside RAID to neutralize release bugs before global network updates
- Isolated critical product code defects during closed beta cycles, transforming raw diagnostic outputs into well-defined developer sprint items via Visual SourceSafe
Projects
Projects Not Populated
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Leaderboard Standings
Leaderboard Position Pending
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Assessment Highlights
Assessments Not Completed
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AI Collaboration Score
AI Collaboration Score Pending
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Role Compatibility Profile
Role Compatibility Analysis Pending
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Achievements
Post-Merger Integration Patterns
Documented 8 reusable post-merger integration improvement patterns and transition blueprints.
Telematics Data Platform Rollout Success
Hit 100% of primary program delivery milestones for a telematics data platform rollout.
About Details
Professional Bio
Transforming rigid corporate delivery structures into highly liquid, outcome-driven value streams using Lean diagnostics. Experienced in optimizing enterprise product delivery, engineering sustainable workflows, and managing complex post-merger change initiatives.
BBA
University of Phoenix ( - Present)
Masters of Management
University of Phoenix ( - Present)