KAMAL KANDAGATLA
Open to work3 years experienceAzure DevOps Engineer
Azure DevOps Engineer | Cloud Networking | Infrastructure Automation | Technical Support
Standing Rank
Rank Not Available
Developer Badges
No badges earned yet
Skills & Technologies
69 skillsWork Experience
Cloud & DevOps Engineer
LTIMindtree
- Efficiently resolved incidents within defined Service Level Agreement (SLA) by expertly managing, troubleshooting issues across Azure networking environments as primary technical point of contact for professional & enterprise clients consistently exceeding CPE goals.
- Handled P1/P2 incidents, performed root cause analysis, and implemented preventive measures; maintained 99.9% SLA for critical production services over 2+ years.
- Participated in DR drills — tested failover to secondary region and validated RTO/RPO targets for business-critical workloads using Azure Site Recovery and Backup.
- Diagnosed and resolved advanced network-layer issues including TCP/IP routing failures, DNS resolution errors, HTTP/HTTPS connectivity disruptions, TLS handshake errors, BGP misconfigurations, and firewall rule conflicts at scale.
- Configured and troubleshot Site-to-Site VPN, Point-to-Site VPN, with Azure Virtual Network Gateway connections; resolved IPsec/IKE negotiation failures and routing issues across hybrid enterprise environments.
- Utilized Azure Monitor, Log Analytics, Network Watcher, NSG Flow Logs, Wireshark to perform deep root cause analysis, topology diagnostics, and proactive issue identification.
- Enforced cloud security policies using NSGs, ASGs, Azure Firewall, WAF, and NVAs; implemented DDoS Protection and Azure Bastion to enforce Zero Trust Policy and eliminated unnecessary public IP exposure.
- Improved Python and PowerShell automation scripts for routine diagnostics and escalation workflows, reducing Average Case Handling Time by 25% and enabling faster, more consistent customer resolutions.
- Collaborated cross-functionally with Microsoft Product Engineering, Partner Technical Advisors, and CSS teams and escalated product-level defects, and coordinated post-incident reviews.
- Managed Azure AD groups, RBAC role assignments, and Managed Identities for workload authentication to Key Vault and storage — enforced principle of least privilege across all environments.
- Delivered support across both Azure and AWS cloud environments, configuring VPC networking, IAM policies, and hybrid multi-cloud connectivity patterns.
- Monitored and optimized cloud workloads for performance and cost efficiency, identifying right-sizing opportunities and implementing reserved instance to reduce expenditure.
- Maintained a 98% customer satisfaction (CSAT) rate through clear technical communication tailored to both technical and executive audiences, and by building trusted long-term customer relationships.
- Provisioned and managed cloud infrastructure using Terraform (Azure Provider), authoring reusable modules for VNets, NSGs, VMs, and AKS clusters — reducing manual provisioning time.
- Automated configuration management and application deployment using Ansible playbooks; orchestrated multi-tier environment setups, patching workflows, and compliance enforcement across Windows Server and Linux.
- Built and maintained CI/CD pipelines in Azure DevOps and GitHub Actions to automate infrastructure deployments, container image builds, and release workflows minimizing human error.
- Containerized diagnostic and support tooling using Docker; deployed and managed workloads on Azure Kubernetes Service (AKS), including cluster provisioning, namespace management, pod troubleshooting, and rolling updates.
Projects
Enterprise Hybrid Network Architecture — Azure Virtual WAN & VPN
- Designed and deployed a Virtual WAN (VWAN) architecture connecting multiple VNets to simulate enterprise-scale network connectivity, including Layer 3 routing across hubs.
- Integrated site-to-site VPN tunnels with IPsec/IKE configuration to replicate real-world hybrid connectivity patterns; validated end-to-end traffic flow, and routing policy enforcement.
Infrastructure Automation with Ansible & Terraform — Multi-Environment Config Management
- Developed Ansible playbooks to automate provisioning, configuration, and compliance enforcement across Azure VMs running Windows Server and Linux, eliminating manual configuration.
- Integrated Ansible with Terraform enabling fully automated end-to-end environment setup.
Leaderboard Standings
Leaderboard Position Pending
Global test scores, peer standing percentiles, and algorithm leaderboard ranks are updated dynamically.
Assessment Highlights
Assessments Not Completed
Coding evaluations, system assessment results, and conceptual score badges will appear here after taking a test.
AI Collaboration Score
AI Collaboration Score Pending
Developer coding behavior, assistant cooperation, and AI pair-programming indicators are evaluated during live coding sessions.
Role Compatibility Profile
Role Compatibility Analysis Pending
Custom matching reports, candidate role compatibility percentiles, and core engineer strength profiles are processed once conceptual code screenings are complete.
Achievements
Super Crew Award
Super Crew Award (LTIMindtree) — Recognized for extraordinary performance and significant contribution to team success in the Azure support division.
1st Place, Touch Typing Competition
1st Place, Touch Typing Competition (KITSW) — High-speed typing proficiency (50WPM) enhancing documentation speed, technical accuracy, and customer communication quality.
About Details
Professional Bio
Results-driven Azure Engineer with enterprise experience delivering cloud infrastructure automation, platform reliability, and end-to-end technical support. Proven expertise in Terraform, Ansible, Azure DevOps, and network-layer troubleshooting. Holds AZ-104 and AZ-700 certifications.
Bachelor's Degree
Kakatiya Institute of Technology and Sciences, Warangal (2019 - 2023)