Madhu Kiran Ravula
Open to work3 years experienceSoftware Engineer
Software Engineer with 3+ years of experience in backend systems and AI-powered platforms.
Standing Rank
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Developer Badges
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Skills & Technologies
24 skillsWork Experience
Software Engineer
ShunyaLabs
- Created AI-powered Agent Assist platforms for call center agents to provide real-time assistance, operational intelligence, and workflow automation.
- Developed Voice Agent platforms where users can build, configure, and deploy AI voice agents.
- Worked on telephony integrations and support for custom LLM, STT (Speech-to-Text), and TTS (Text-to-Speech) pipelines.
- Designed and developed monitoring dashboards for collecting operational metrics, usage analytics, and system intelligence.
- Implemented billing systems including auto-recharge, subscription management and usagebased charging workflows.
- Managed deployment and maintenance of VM servers across multiple cloud platforms.
- Worked on scalable microservices-based backend systems, event-driven workflows, API integrations, concurrent processing pipelines and production deployments.
Software Engineer
United We Care
- Integrated custom modules in Odoo CRM and ERP systems.
- Developed an end-to-end appointment booking platform with payment gateway and discount integrations.
- Implemented community engagement platforms for user interaction and platform engagement.
- Developed scalable backend APIs and WebSocket systems for mobile and web applications.
- Engineered backend workflow automation, operational systems, and platform integrations.
Projects
Agent Assist Platform
- Developed real-time call tracking and monitoring pipelines using WebSockets for low-latency data streaming.
- Built a Knowledge Base system using RAG and vector databases to provide contextual assistance during live calls.
- Implemented audit logging, webhook events, and data retention workflows for operational compliance and monitoring.
- Designed scalable microservices-based backend APIs and infrastructure to support concurrent agent interactions, AI-assisted operations and distributed real-time workflows.
Voice Agents Platform with Telephony Integration
- Integrated telephony systems and real-time audio streaming workflows for AI voice interactions.
- Built async pipelines connecting custom LLMs with Speech-to-Text (STT) and Text-to-Speech (TTS) systems.
- Developed backend services for deployment, lifecycle management, monitoring, and configuration of voice agents.
- Worked on scalable infrastructure and containerized deployments using Docker-based environments.
Monitoring, Billing & Usage Dashboard
- Implemented a usage-based billing system with subscription management, payment integration, and auto-recharge workflows.
- Developed event-driven pipelines to collect, process, and stream operational metrics from distributed services.
- Designed scalable tracking systems for monitoring API usage, operational activity and customer consumption.
- Implemented backend APIs and caching workflows for reliable real-time dashboard updates.
Appointment Booking Platform
- Built scalable backend APIs for appointment scheduling, slot management, and operational workflows.
- Developed concurrency-safe slot booking systems to prevent double bookings during high traffic.
- Integrated payment gateways, discount systems, and automated booking workflows.
- Implemented notification systems with calendar integrations and scheduling reminders for users.
Leaderboard Standings
Leaderboard Position Pending
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Assessment Highlights
Assessments Not Completed
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AI Collaboration Score
AI Collaboration Score Pending
Developer coding behavior, assistant cooperation, and AI pair-programming indicators are evaluated during live coding sessions.
Role Compatibility Profile
Role Compatibility Analysis Pending
Custom matching reports, candidate role compatibility percentiles, and core engineer strength profiles are processed once conceptual code screenings are complete.
Achievements
Achievements Not Earned
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About Details
Professional Bio
Software Engineer with 3+ years of experience building scalable backend systems and AI-powered enterprise platforms. Experienced in developing scalable microservices, real-time applications, event-driven architectures, and cloud-native platforms.
Bachelor of Technology
Swarnandhra College of Engineering and Technology (2019 - 2023)