App LogoApp name
CM

Carlos Marín

Open to work9 years experience

Systems Engineer

Desamparados, San José, Costa RicaTarget Roles: Backend Engineer • Full-Stack Developer • Frontend Specialist

Systems Engineer with 9+ years of experience in IT Support and Infrastructure Support.

Standing Rank

Rank Not Available

Developer Badges

Skills & Technologies

17 skills
it supporttechnical supportservice deskjiraservicenowincident managementtroubleshootingwindows serveractive directorywindows 10/11iishardware supportsoftware supportend user supportcustomer servicepowershellevent viewer

GitHub Activity Evidence

GitHub Footprint Not Connected

Recruiters value verified code contributions. Linking a GitHub account displays live heatmaps, active contribution metrics, repository languages, and push activity tags.

Work Experience

IT Support Analyst

Bayer (CMA Outsourcing)

Jul 2026 - Present Costa Rica
  • End-user technical support onsite and remotely.
  • Incident resolution through ServiceNow.
  • IT inventory and asset lifecycle management.
  • Hardware/software installation and troubleshooting.
  • SLA compliance and customer service.

DevOps Engineer

Zonda

Jul 2024 - May 2025 Costa Rica
  • Supported Windows infrastructure,
  • Provided technical support for internal teams and enterprise applications.
  • Assisted users with troubleshooting deployment issues and operational incidents.
  • Supported monitoring and operational activities for enterprise systems.

DevOps Engineer

Ex2 Outcoding

Jan 2020 - Jul 2024 Costa Rica
  • Provided technical troubleshooting and operational support for CI/CD environments.
  • Assisted teams with deployment issues and system troubleshooting.
  • Monitored Windows servers and investigated operational issues.
  • Supported incident resolution and environment support.

System Administrator

EX2 Outcoding

Jul 2016 - Jan 2020 Costa Rica
  • Delivered technical support for enterprise users.
  • Configured laptops, desktops, monitors, peripherals, and workstations.
  • Managed hardware inventory, procurement, and warranty coordination.
  • Administered Active Directory accounts, permissions, and access.
  • Configured email accounts and onboarding processes.
  • Managed ticketing systems and incident tracking.
  • Assisted with network troubleshooting and infrastructure support.

Projects

Projects Not Populated

Personal applications, open-source work, and code repos will show here.

Leaderboard Standings

Leaderboard Position Pending

Global test scores, peer standing percentiles, and algorithm leaderboard ranks are updated dynamically.

Assessment Highlights

Assessments Not Completed

Coding evaluations, system assessment results, and conceptual score badges will appear here after taking a test.

AI Collaboration Score

AI Collaboration Score Pending

Developer coding behavior, assistant cooperation, and AI pair-programming indicators are evaluated during live coding sessions.

Role Compatibility Profile

Role Compatibility Analysis Pending

Custom matching reports, candidate role compatibility percentiles, and core engineer strength profiles are processed once conceptual code screenings are complete.

Achievements

Achievements Not Earned

Special rewards, developer badges, system recognition certificates, and conceptual milestones will display here.

About Details

Professional Bio

Systems Engineer with 9+ years of experience in IT Support, Infrastructure Support, Windows Server Administration, Active Directory, ServiceNow and Enterprise Customer Support. Proven background supporting corporate users, troubleshooting hardware/software, and ensuring business continuity.

Bachelor’s Degree in Systems Engineering

Universidad Americana (UAM) ( - Present)

Languages: English, Hindi