Skills & Technologies
18 skillsWork Experience
Software Engineer (Application Support & Platform Engineering)
Saksoft, Mumbai
- Maintaining enterprise CRM applications ensuring high availability and reliability for banking operations.
- Analyze and resolve production issues to ensure system stability.
- Conducted UAT testing and manage production deployment processes with root cause analysis.
- Database management and proficient in SQL Server for performance optimization.
- Tested & created scheduled jobs.
- Utilize monitoring tools such as Grafana, Dynatrace and Touchstone for database analysis and performance tracking.
- Collaborated closely with Developers, API & Middleware teams gaining understanding of application management, running technical bridges, and exercising judgment under pressure.
- Develop strong understanding of enterprise application architecture including REST APIs and backend services.
Associate
Integreon, Mumbai
- Created Power BI reports for clients from scratch demonstrating Core logic abilities.
- Used Power Query and DAX to manipulate data based on analysis.
- Build rapport with clients by providing quality customer service and problem-solving.
- Promoted to manage clients individually with ability to influence others.
Projects
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Leaderboard Standings
Leaderboard Position Pending
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Assessment Highlights
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AI Collaboration Score
AI Collaboration Score Pending
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Role Compatibility Profile
Role Compatibility Analysis Pending
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Achievements
Achievements Not Earned
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About Details
Professional Bio
Software Engineer with 3 years of experience in Support and Frontend Development working on enterprise CRM systems in the banking domain. Experienced in troubleshooting production systems, incident management, root cause analysis, and maintaining high availability applications.
BSc in Statistics
K.J Somaiya College of Science & Commerce, VidyaVihar, Maharashtra ( - 2019)