Ranjeet Kumar
Open to work3 years experienceSite Reliability Engineer
Site Reliability Engineer with nearly 3 years of experience in AWS, DevOps, and infrastructure management.
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Skills & Technologies
31 skillsGitHub Activity Evidence
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Work Experience
Site Reliability Engineer
InfoPine
- Delivered enhancements and maintenance for observability and monitoring systems , ensuring improved system visibility and operational stability.
- Applied understanding of observability standards an d processes , supporting effective metric visualization & dashboarding for operational use.
- Engineered and refined monitoring, alerting, and incident response frameworks to improve system reliability and response efficiency.
- Handled SRE responsibilities i ncluding incident management, application troubleshooting, change requests, and operational task execution.
- Executed routine system maintenance activities including user management, patching, and configuration updates.
- Leveraged monitoring tools such as Datadog, Prometheus, and Grafana for observability, alerting, and dashboard development.
- Implemented & monitored SLA, SLO, SLI & Error Budget frameworks to measure & improve system reliability.
- Built and optimized dashboards, alerts, and notifications using Prometheus metrics including Counter, Gauge, Histogram, and Summary.
- Diagnosed and resolved performance and reliability issues within observability infrastructure , ensuring system stability.
- Focused on enhancing system reliability, minimizing manual intervention, and ensuring 24/7 operational uptime.
Associate Site Reliability Engineer
Thomson Reuters
- Administered and supported applications hosted on AWS cloud infrastructure, utilizing services such as EC2, S3, RDS, VPC, IAM, and Step Functions.
- Operated and maintained production environments by identifying, analyzing, and escalating incidents across P1 to P5 severity levels.
- Monitored, diagnosed & resolved production issues & application defects, ensuring stable system performance.
- Executed ITIL-based processes, including incident, change & configuration management using ServiceNow.
- Supported a 24/7 global operations environment, ensuring SLA compliance & continuous service availability.
- Engaged with clients across EU, US & APAC regions, acting as a point of contact for translating business requirements into operational deliverables.
- Processed and resolved service requests and user queries , coordinating with ap plication and escalation teams for resolution.
- Managed Windows server environments (2008/2012/2016/2019) along with Active Directory administration and Remote Desktop operations.
- Monitored system health metrics including CPU, memory, disk I/O, and networ k latency, ensuring optimal performance of Windows servers.
- Tracked and analyzed AWS-specific metrics such as EC2, RDS health, and Lambda performance , enabling proactive incident prevention.
- Utilized PowerShell scripting and Active Directory tools for automation, user management, and Group Policy implementation.
- Participated in physical-to-virtual (P2V) server migration initiatives using VMware tools , ensuring seamless infrastructure transition.
- Escalated unresolved production issues efficiently to ensure minimal downtime & faster recovery cycles.
- Maintained strong coordination across teams for day-to-day operational support and production stability management.
- Demonstrated strong communication, analytical thinking, and multitasking capabilities in high - pressure operational environments.
- Focused on improving system reliability, reducing manual workload & ensuring continuous 24/7 uptime.
Projects
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Leaderboard Standings
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Assessment Highlights
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AI Collaboration Score
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Role Compatibility Profile
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Achievements
Monthly Spotlight Award
Recipient of Monthly Spotlight Award multiple times for consistent performance and contribution.
About Details
Professional Bio
Site Reliability Engineer with nearly 3 years of experience in AWS, DevOps, production support, and enterprise infrastructure management. Skilled in automation tools like Jenkins, Docker, Kubernetes, Terraform, and Ansible to streamline application delivery and infrastructure management.
Bachelor of Engineering in Mechanical Engineering
RGPV University ( - Present)