Philippines - BGC Taguig, Philippines
Onsite
About FWD Group
FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.
For more information, please visit www.fwd.com
About FWD Life Philippines
FWD Life Insurance Corporation (FWD Life Philippines) launched its commercial operations in September 2014. As of end-2022, FWD Life Philippines ranks 3rd and 6th in terms of Paid-up Capital(1) and New Business Annual Premium Equivalent(2), respectively.
For more information, please visit fwd.com.ph.
1 www.insurance.gov.ph > Statistics > Life > 2022 > Based on Paid-Up Capital
2 www.insurance.gov.ph > Statistics > Life > 2022 > Based on New Business Annual Premium Equivalent
This role is responsible for development and implementation of FWD business system that will support different functional areas and BAU processes.Conducts system analysis and design, process flow modelling (such as Sequence, DFD, Workflow…etc.), and client process re-engineering;
Recommends solutions or workarounds to customers’ business issues.
Provide effort estimation.
Perform full stack systems development and enhancements to support business needs using the appropriate technologies
Perform unit and integration testing
Assists in testing and production environment setup.
Participates in system testing (SIT) and supports user acceptance testing (UAT)
Provides system solutions where applicable
Prepare user procedure manual
Preparation of management reports
Collaborates with FSA and other technical resources to ensure that the solution is aligned with the requirements.
Ensure that organization policies, procedures and standards (such as SDLC, Security, Audit guidelines) are met in the delivery of the solutions.
Assist if production support as needed
Submissions of “Business as Usual” (BAU) Requests
Assistance to batch operations
Systems troubleshooting
Determine and execute appropriate actions to restore service.
Verify the resolution is successful.
Ensure that product delivery incidents are tracked and updated
Maintain a BAU service requests and incident log for analysis
May collaborate with different IT functional areas for assessment of product improvements
Regularly submits management reports
Privacy Notice
Your privacy is a priority for FWD. The Company keeps your personal information with us in confidence. To know more about how we process your information, kindly refer to our FWD Recruitment Privacy Notice.
FWD has partnered with Talocity Instasolutions Private Limited (“Talocity”) to manage the initial filtering of candidate’s profiles through video interviews, social profile mapping, and video analytics using artificial intelligence engine that is offered within the Talocity platform. The platform evaluates the candidate on the five well-known dimensions as per OCEAN Personality Model that influence occupational success and help understand workplace behavior. For more information, please refer to Talocity Privacy Policy.
When you apply, FWD will share your name, phone number and email address to Talocity to contact you and conduct the initial screening and profiling process. Shortlisted candidates will then be contacted by FWD for the face-to-face interview.