Overview:
The Customer Asset Management (CAM) Operations Development Program enables participants to gain in-depth professional and analytical experience and development of leadership and collaborative skills through a defined and customized immersive rotational program. Program participants will become technically proficient in core business processes within the CAM division.
Department Overview:
The Cash Management team supports the accurate and timely processing of financial transactions within Default Servicing. The team works closely with internal and external partners to ensure funds are applied correctly, payments are processed efficiently, and customer and investor requirements are met. Operating in a fast-paced environment, the team plays a critical role in maintaining operational excellence and delivering a strong customer experience.
As an Enterprise Operations Development participant, you will gain exposure to multiple areas of Cash Management, including cash processing, invoice management, reconciliations, reporting, and quality control activities. Responsibilities may include reviewing and processing financial transactions, supporting vendor and customer payments, analyzing operational reporting, and assisting with the reconciliation of accounts and cash activity.
In addition to core day-to-day responsibilities, you will partner with the team on special projects focused on process improvement, operational efficiency, and automation initiatives. These projects will provide opportunities to evaluate current workflows, identify enhancement opportunities, leverage data analytics, and support the implementation of automated solutions that improve team performance and customer outcomes.
Primary Responsibilities:
- Complete a series of job rotations, over a set time frame in multiple disciplines, to gain a broader understanding of the roles, how they are utilized at the Bank, and how they work together to deliver solutions and services to internal and external customers
- Manage pipeline of loans ensuring operational processes are completed timely and accurately
- Perform reviews of loans confirming a quality level within the Company’s risk appetite
- Work in customer contact or back-office roles depending upon the preference and skill set of the candidate
- Develop and produce routine departmental reports and spreadsheets, including but not limited to, project analyses, historical reporting and financial analyses.
- Complete data review, research and/or reconciliation.
- Participate in Customer Asset Management Operations Development Program activities.
- Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
Education and Experience Required:
- Bachelor’s or Master’s degree
- Minimum Cumulative GPA of 3.0
- Up to 1 years' work experience
- Outstanding written and verbal communication skills
- Demonstrated interpersonal skills
- Demonstrated analytical skills
- Demonstrated computer skills
- Prior work/internship experience
- Work Visa Sponsorship not offered for this role
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $29.57 - $43.99 per hour. The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above encompasses all geographic locations. The pay rate specific to your location will fall within this range and is available from your recruiter.
Location
Getzville, New York, United States of America
