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Chicago, Illinois, United States
Onsite
Not Available
SUMMARY
This summer internship will primarily involve working with the IT Service Desk team. Qualified candidates may also work alongside the IT Infrastructure team on a series of projects which will be selected based on your interest and planned work in the summer of 2027.
GCM’s IT Service Desk is the first line of support for the firm’s users as it relates to enterprise hardware and software requests and issues. Beyond supporting GCM’s users, this team works on several end user technology, automation, and software projects. They also work very closely with our IT Infrastructure and Cybersecurity teams on complex issues and requests. The IT Infrastructure team is responsible for designing, implementing, managing, and supporting the firm’s IT infrastructure, both on-premise and in the cloud (AWS and Azure). IT infrastructure solutions include, but are not limited to, collocation data centers, public cloud infrastructure (IaaS and PaaS), infrastructure automation, networking, storage, servers, end user technologies, and monitoring services.
The IT Service Desk intern will start by getting trained on GCM’s end user technology stack which includes (but is not limited to) Microsoft 365, Azure Active Directory, Azure Virtual Desktop, Windows 11 administration, Active Directory, Exchange Online, SharePoint Online, Microsoft Endpoint Manager, Atlassian (e.g., Jira Service Desk), Cisco Meraki and our GenAI solutions. Once the intern has the required foundational knowledge, they will start supporting our users and their technology needs by handling tickets or calls.
The summer will culminate in a presentation to the Technology leadership team reviewing the intern’s summer experience and what they learned. The team is looking for a student who is passionate about technology, excited to grow in every way, unafraid to try new things and even to fail at times along the way.
RESPONSIBILITIES
The intern will be involved in the following activities:
EDUCATION, SKILLS AND EXPERIENCE REQUIREMENTS
The ideal experience and competencies for the role include the following:
OUR DEPARTMENT AND CULTURE
The Technology department has adopted a cloud-first strategy with over 95% of our infrastructure residing in Azure and AWS. We are progressive in our embrace of new technology and are looking for team members who enjoy being on the cutting edge. For the remainder of 2025, the Infrastructure and Service Desk teams will continue driving our adoption of Microsoft 365 and other enterprise services to improve productivity and efficiency, drive more self-service capabilities and automation through our Service Desk portal and an AI-powered helpdesk bot, revamp and automate how we provision and de-provision users, support the upgrade our firewall and wireless infrastructure, and more. In the Technology department, we are not afraid to think differently. Embrace new ideas. Dream big. Welcome change. We are a culture of empowerment, accountability, high performance, and trust. Successful team members are self-motivated and energized by working alongside thoughtful and smart colleagues in a fast-paced environment. Individuals who thrive on this team enjoy being a part of an organization focused on excellence. We look for naturally collaborative individuals who enjoy interacting at all levels of the organization.
Intern positions are classified as short-term roles and therefore are not eligible for company-sponsored benefits, including health insurance, paid time off, or the 401(k) plan.
This position is not eligible for employer visa sponsorship now or in the future (including, but not limited to, H-1B, TN, or other employment-based visas). Applicants must be currently authorized to work in the United States without the need for employer sponsorship now or in the future. Applicants requiring future sponsorship for continued work authorization (for example, following F-1 OPT/CPT, or J-1 status) are not eligible.
Actual base salary may vary based on factors such as individual's experience, skills, and qualifications for the role. Employees may be eligible for a discretionary bonus based on factors such as individual, team, and company performance as well as a comprehensive benefits package.
ABOUT THE FIRM
GCM Grosvenor (Nasdaq: GCMG) is a global alternative asset management solutions provider with approximately $97 billion in assets under management across private equity, infrastructure, real estate, credit, and absolute return investment strategies.
The firm has specialized in alternatives for more than 54 years and has a diverse, engaged team of approximately 560 professionals serving a global client base. Eligible employees can elect to participate in comprehensive healthcare coverage (including medical, dental, vision and life insurance), flexible spending accounts, and the employer sponsored retirement plan. Additionally, employees are eligible for paid time off, parental leave, short-term and long-term disability, as well as other care/wellness programs.
The firm is headquartered in Chicago, with offices in New York, Toronto, London, Frankfurt, Tokyo, Hong Kong, Seoul, and Sydney. For more information, visit: gcmgrosvenor.com.
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