24/7 Commercial Water Heater Express Delivery & Warehouse Specialist

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is currently seeking the right individual to fill an immediate need for a 24/7 Commercial Water Heater Express Delivery & Warehouse Specialist.

Shift Information:

• Standard Shift: 7:00 AM – 3:30 PM
• Weekend/Weekday On-Call and After-Hours Availability Required

Position Summary:

The 24/7 Express Response Water Heater Delivery Team Member is responsible for emergency and scheduled commercial water heater deliveries while providing outstanding customer service and maintaining a safe work environment. When delivery activity is slow, team members support warehouse operations through inventory cycle counts, counter replenishment, and other assigned warehouse tasks.

Key Responsibilities:

• Respond to emergency and scheduled water heater delivery requests.
• Safely load, transport, deliver, and position commercial water heaters.
• Verify material accuracy and inspect products for damage prior to delivery.
• Maintain professional communication with customers, dispatch, and team members.
• Complete required delivery documentation and tracking requirements.
• Follow all company safety policies and procedures.
• Perform cycle counts when deliveries are not scheduled.
• Replenish counter inventory and forward pick locations.
• Assist with additional warehouse duties as assigned.

Qualifications:

• Prior experience in installation and service within our industry is preferred
• Ability to lift 90+ pound objects frequently and 50+ pound objects occasionally
• Valid driver’s license required.
• Must be at least 18 years or older
• High School Diploma or GED preferred
• Ability to work independently and within a team environment
• Willingness to participate in on-call, evening, weekend, and holiday rotations.
• Ability to safely operate warehouse equipment and delivery tools (stair climbers, lift gates, hand trucks and more)
• Ability to work in warehouse, customer jobsite, and outdoor environments
• Strong communicator with a customer-focused approach
• Able to navigate and operate basic technology, including iPads, routing and tracking systems, delivery documentations and electronic records
• Must adhere to all safety regulations, including the correct usage of personal protective equipment (PPE). This includes wearing a safety harness with a maximum weight capacity of 400 lbs

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information