24/7 Restaurant Server

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Job Title: 24/7 Restaurant Server (Overnight)
Salary: 12.14 per hour plus tips
Status: Full-Time
Shift: Overnight

MONARCH CASINO RESORT SPA

Monarch Casino Resort Spa in Black Hawk, Colorado sits 45-minutes west of downtown Denver. Rated by AAA as a Four Diamond resort, Monarch is in the top five percent of the nearly 31,000 properties approved by AAA who achieve this designation. Boasting 23-floors filled with 516-luxurious guest rooms and suites, five distinct restaurants, and over 40,000 square feet of gaming featuring 3,000 slot machines and over 45-table games. Spa Monarch carries the #1 Hotel Spa rating from USA Today’s Readers Choice Awards. Monarch Chophouse carries OpenTable’s Diner’s Choice Award along with the Wine Spectator Award of Excellence. An award shared by Bistro Mariposa for both 2024 and 2025.

As part of a family-owned business, we are committed to providing excellence in every guest experience. From exceptional gaming, exquisite dining, unique and indulgent spa experiences, and a warm welcoming acknowledgement every time you step through our doors. Our focus is on maintaining lasting relationships with our guests and our community, ensuring that every interaction is warm, and welcoming.

The 24/7 Restaurant Server provides friendly, attentive service in a fast-paced, high-volume dining environment. This position helps create a welcoming guest experience through menu knowledge, prompt service, and attention to guest needs.

Responsibilities:

• Greet guests warmly and assist them to their tables as needed.
• Take and enter guest orders promptly and accurately.
• Maintain knowledge of food and beverage offerings and make recommendations based on guest preferences.
• Provide attentive service throughout the dining experience, including refilling beverages and checking on guest satisfaction.
• Respond professionally to guest questions and concerns, escalating issues to management when appropriate.
• Follow restaurant safety procedures, food service standards, and alcohol awareness requirements.
• Maintain clean, organized dining and service areas; assist with clearing and resetting tables.
• Complete assigned side work and support team members during service.
• Perform other duties as assigned.

Qualifications:

• Experience working in a fast-paced restaurant environment.
• Excellent guest service and communication skills, including the ability to communicate clearly in English for guest service and work-related instructions.
• Friendly, outgoing demeanor and a genuine interest in food and hospitality.
• Ability to understand and follow written and verbal instructions.
• Knowledge of food service regulations preferred.
• Availability to work assigned shifts, including weekends and holidays.
• Must be at least 18 years old.
• Must successfully complete a pre-employment criminal background check and drug screening in accordance with applicable law.
• Ability to perform the essential functions of the position, with or without reasonable accommodation, including standing, bending, stooping, and using hands throughout the shift.
• Ability to push and pull up to 25 pounds and occasionally up to 45 pounds, with or without reasonable accommodation.

Benefits:

• Enhanced health, dental, and vision insurance, along with a flexible spending account.
• Education, tuition, and certification reimbursement (up to USD 6,000 per calendar year).
• Growth opportunities available within department/company.
• Access the team dining hall with one free hot meal per shift.
• Company-matched 401k.
• Paid time off and six observed holidays
• Team Member Hotel, Retail, and Spa Discounts
• Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)

Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com. As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

 


An estimated salary for this position would be: 



We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.