Company:
The Boeing CompanyBoeing Commercial Airplanes (BCA) is seeking 777/777X and 737NG/MAX Environmental Control System Service Engineers (Experienced or Senior) to join the team in Seal Beach, CA.
The Boeing Customer Support Center is currently seeking an innovative engineer with knowledge of airplane design and/or engineering principles who can perform challenging, interesting, and dynamic engineering work as a member of the Boeing Customer Support team.
In this role, you will work directly with airline customers to address and resolve in-service airplane system issues related to Environmental Control Systems (i.e. Cabin Air Conditioning and Temperature Control System, Pneumatic System, Cabin Pressurization, Ant-Ice Protection, Nitrogen Generation System for fuel tank inerting, Cargo Smoke Detection and Fire Suppression System, and Instrument Cooling). Candidate will be an integral part of supporting all Boeing Commercial Airplane models in-service and development, including programs such as 747, 767, 777, 787, 737NG, 737MAX, 777X, and the next generation of commercial airplanes.
Primary Responsibilities:
Provides technical, design and informational support for basic production, product support or in-service issues. Troubleshoots basic system problems consistent with operational protocols.
Acts as a liaison and coordinates with various engineering and technical disciplines to address customer concerns.
Assists with the development and documentation of basic requirements via drawings, data sets, reports, specifications, and supporting data.
Supports analysis, definition and verification of basic requirements. May modify basic requirements based on defined requirements using approved processes and tools.
Supports and/or creates and provides basic technical documentation (e.g. Fleet Team Digest articles, service letters, drawings, specifications, documents, data sets, design folders, test requirements documents, manuals) in accordance with engineering processes and procedures for internal reference or external delivery.
Assists with the study and assessment of technology development by gathering data, supporting testing and documenting findings.
Supports review of technical design, analysis, and production by reviewing documentation, participating in design reviews, and observing tests and audits to ensure compliance.
Assists with the investigation of problems to provide engineering design disposition of discrepancies.
Performs tests to verify operational and functional requirements.
Researches basic technologies for potential application to company business needs.
Assists other members of project or program teams, management, and technical staff to define and implement engineering solutions to meet group, organization, and company objectives.
Supports and/or leads the research of technical, operational and quality issues that cannot be resolved by the customer.
Assists in designing and/or providing analysis of interim and final engineering solutions to return airplanes to revenue service.
Works with and possibly directing cross-functional teams to conduct root cause analysis and develop dispositions for complex design non-conformances.
Assists in the development of customer correspondence for continued safe operation and maintenance of equipment.
Assists in solving problems and provides other support of fielded hardware and software over the entire product lifecycle.
The position requires flexibility to address emergent issues and important airline meetings off-hours and may require an occasional off-shift work schedule to support the fleet operating 24 hours/7 days a week/365 days of the year.
Basic Qualifications (Required Skills/Experience):
Bachelor of Science degree in Engineering (with a focus on Mechanical, Civil, Aerospace Aeronautical or Material Sciences)
5+ years of related work experience or an equivalent combination of education and experience
Able and willing to occasionally work outside of standard 1st shift to support 24/7/365-day operation - Saturday and Sunday work will occasionally be required
Preferred Qualifications (Desired Skills/Experience):
LEVEL 4: 9+ years of related work experience or an equivalent combination of education and experience
Willing and able to travel domestically and internationally 10% of the time
2+ years of experience in Environmental Control Systems is preferred
Experience with Boeing 7-series airplanes
Good verbal, written communication skills and presentation experience
Knowledge of thermodynamics/thermal sciences, airflow analysis and modeling, and/or mechanical systems analysis
Experience collaborating with multiple team functions
Experience with customer support
Willingness to expand into technical areas without prior experience
Conflict of Interest:
Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process” to all job descriptions moving forward
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Union:
This is not a union-represented position.
Pay and Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary Pay Range Experienced (Level 3): $111,350 - $150,650
Summary Pay Range Senior (Level 4): $135,150 - $182,850
Language Requirements:
Not ApplicableEducation:
Bachelor's Degree or EquivalentRelocation:
This position offers relocation based on candidate eligibility.Export Control Requirement:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.Safety Sensitive:
This is not a Safety Sensitive Position.Security Clearance:
This position does not require a Security Clearance.Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.Contingent Upon Award Program
This position is not contingent upon program awardShift:
Shift 1 (United States of America)Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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