A/V Technical Engineer

Key Attributes for Success 

To excel in this role, candidates must possess a genuine passion for service, strong teamwork abilities, adaptability, effective communication skills, a guest-centric approach, problem-solving capabilities, and keen attention to detail. These attributes are essential for creating unforgettable experiences and maintaining a positive atmosphere for our guests. Joining our team promises not only a fulfilling experience but also an opportunity to make a meaningful difference in the lives of our guests and contribute to the success of Barclays Center. 

Genuine Passion for Service: 

• Desires to exceed guest expectations and create unforgettable experiences. 

• Enjoys demonstrating enthusiasm and dedication in providing exceptional service. 

• Wants to make every interaction memorable and positive. 

Strong Teamwork Abilities: 

• Enjoys collaborating effectively with colleagues and partners. 

• Likes building and nurturing strong relationships within the team. 

• Values the importance of teamwork in achieving shared goals. 

Adaptability: 

• Enjoys handling unexpected challenges with flexibility and composure. 

• Wants to quickly adjust to changes in the environment to ensure guest satisfaction. 

• Thrives in dynamic and fast-paced work environments. 

Effective Communication Skills: 

• Desires to listen attentively and respond empathetically to guests and colleagues. 

• Enjoys conveying information clearly, confidently, and with warmth. 

• Wants to communicate with clarity and precision to ensure understanding. 

Guest-Centric Approach: 

• Values putting guests at the center of all actions and decisions. 

• Likes anticipating guest needs and consistently exceeding expectations. 

• Wants to create a welcoming and positive atmosphere for all guests. 

Proactive Problem-Solving: 

• Desires to identify and resolve issues creatively and efficiently. 

• Enjoys handling guest concerns with empathy and professionalism, turning challenges into opportunities. 

• Likes taking initiative to address potential problems before they escalate. 

Meticulous Attention to Detail: 

• Wants to pay close attention to details that contribute to guest satisfaction. 

• Enjoys ensuring every aspect of service delivery is meticulously executed to maintain high standards. 

• Desires to take pride in delivering flawless experiences through meticulous attention to detail. 

ESSENTIAL DUTIES & RESPONSIBILITIES: What You Will Do 

• Setup, test, and operate audio equipment for concerts, sports events, press conferences, and private events  

• Interface with clients and production technicians to acquire necessary audio feeds  

• Deploy and test intercoms, microphones, speakers, and other equipment for events  

• Coordinate the deployment and storage of all equipment used for events, maintaining equipment inventory logs  

• Troubleshoot and repair malfunctioning audio cables and connectors  

• Work with others to maintain a clean, labeled, and organized inventory of equipment and tools  

• Interface with event managers to ensure technical needs are met for events  

• Perform quality control checks for audio throughout the arena during events  

CANDIDATE PROFILE: Who You Are 

• At least 2 years of experience in a similar role or related field, with an Associate’s or Bachelor’s degree in audio technology or, a combination of relevant education and experience  

• Ability to work long hours covering games and events on nights, weekends, and holidays  

• Must possess a very strong technical background 

• Must be able to troubleshoot technical issues under pressure   

KEY COMPETENCIES: Skills You Possess 

• Experience mixing and operating audio equipment for live events  

• Good communication, time management, project management and organizational skills  

• Attention to detail and experience working in a team-oriented environment  

Barclays Center/Legends Global reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Barclays Center/Legends Global may require an employee to perform duties outside his/her normal description.