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Closing Date:
11/09/2026
Type of Position:
Job Type:
Regular
No
Institution Name:
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
- Health: Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.
Department:
ICE | CORE PA Float
Department's Website:
Summary of Job Duties:
**This posting will fill positions at various clinics, including Jones Eye Institute, Radiology and Surgery Clinics. Final clinic assignment will be determined by the department manager based on operational needs and position availability**
The Access Coordinator III works under supervision to function as a patient resource for all scheduling and billing questions and to facilitate comprehensive patient data collections, timely and accurate billing, prompt collections of payment for services rendered, facilitates scheduling coordination and conflicts. This position must be able to perform all duties of the Access Coordinator I & II level and performs other duties to support the patient care activities as needed.
Qualifications:
Minimum Qualifications:
- High School Diploma or GED
- Three (3) years of customer service experience preferably in registration, billing, or scheduling in a healthcare environment. Good communication skills, computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners.
- Excellent customer service skills.
- Knowledge in basic medical terminology.
Preferred Qualifications:
- CHAA Certification
- Bachelor’s degree
Qualifications Equivalencies:
Additional Information:
Job Requirements:
- Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients.
- Collects co-pays, deductible, and/or payments for patient’s account.
- Conducts pre-registration as needed, inputs and/or updates accurate patient information.
- Conducts insurance verification and benefits explanation by running eligibility on patients. Requests outside records and gathers outside medical records from referrals and files patient charts as needed.
- Assists other teams as needed.
- Meets, greets, and assists the public, and answers telephones in a professional and friendly manner.
- Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements.
- Consistently utilizes communication devices and keeps accurate records as required.
- Demonstrates effective service recovery skills.
- Attends required hours of training and/or in-services.
- Attends staff meetings and participates in the orientation and/or training of new staff.
- Participates in annual educational needs and assessments.
- Maintains required job skill competencies and completes skill assessments annually.
- Completes and maintains documentation of continuing education hours annually.
- Perform other duties as needed.
Salary: $17.72/hr. $36,857.60
PHYSICAL REQUIREMENTS
Stand: Frequently
Sit: Frequently
Walk: Occasionally
Bend, crawl, crouch, kneel, stoop or reach overhead: Frequently
Lift and carry weight: 25 lbs
Push and pull weight: 25 lbs
Use hands to touch, handle or feel: Frequently
Talk: Continuously
Hear: Continuously
Taste or smell: Occasionally
Read, concentrate, think analytically: Continuously
Physical Environment: Inside Medical Facility Environment
Salary Information:
$17.72/hr. $36,857.60
Required Documents to Apply:
Resume
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact askrecruitment@uams.edu for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:
Frequent Physical Activity:
Occasional Physical Activity:
Benefits Eligible:
Yes
