Compensation:
$15.00 per hour, 29 hour per week.
This is a temporary position through 05/14/2027.
Compensation Type:
Non-Exempt
Employment Type:
Temporary (Fixed Term)
Grade:
NE02
Position Summary
The Accessibility Support Specialist assists faculty and staff with improving the accessibility of instructional and administrative content to support the College's digital accessibility initiatives and compliance efforts. Responsibilities include reviewing and remediating documents, assisting with accessibility improvements within Canvas courses, and editing video captions. This temporary, part-time position works under the supervision of the Director, Application and Technology Learning Services and receives training on institutional accessibility standards and procedures.
The position is designed for individuals with strong technical skills and proficiency with common instructional and productivity technologies. While a basic understanding of digital accessibility is beneficial, candidates are not expected to be accessibility experts upon hire. Training will be provided on institutional accessibility standards, tools, and remediation procedures.
MAJOR DUTIES
- Use accessibility checking tools within Microsoft Office, Adobe Acrobat, Canvas, and other approved software to identify and remediate potential accessibility issues.
- Review Canvas course content and assist faculty with implementing accessibility improvements using established guidelines and tools.
- Provide basic guidance to faculty and staff regarding digital accessibility practices and available college resources.
- Train faculty and staff on accessibility standards and procedures, and how to use available tools to remediate issues.
- The ability to work through unusual or complex accessibility problems that don't have an obvious solution.
- Skill in researching, troubleshooting, and resolving technical and accessibility-related issues that may not have immediately apparent solutions.
- Ability to independently investigate unfamiliar technical or accessibility challenges, identify solutions, and escalate issues when appropriate.
- Edit and correct video closed captions for accuracy, grammar, spelling and punctuation
- Participate in staff meetings and trainings as required.
- Perform other duties and projects as assigned.
KNOWLEDGE REQUIRED BY THE POSITION
- Basic knowledge of digital accessibility principles and accessibility best practices.
- Working knowledge of Microsoft Office applications, including Word and PowerPoint.
- Basic knowledge of Adobe Acrobat and PDF editing.
- Working knowledge of web-based applications and learning management systems, preferably Canvas.
- Basic knowledge of video captioning and editing tools.
- Knowledge of customer service principles and practices.
- Skill in identifying and correcting errors in documents and multimedia content.
- Skill in prioritizing and organizing work assignments.
- Skill in oral and written communication.
- Skill in proofreading and applying proper grammar, spelling, and punctuation.
SUPERVISORY CONTROLS
The supervisor assigns work in specific assignments that are accompanied by clear, detailed, and specific instructions. The employee works as instructed and consults with supervisor as needed on all matters not specifically covered in the original instructions or guidelines.
GUIDELINES
The Guidelines include Information Technology Center and Online Services policies, San Juan College Employee Handbook, ADA regulations, and other college and program policies and procedures. These guidelines are clear and specific in their application.
COMPLEXITY/SCOPE OF WORK
- The work consists of reviewing and remediating digital content to improve accessibility and usability for all users. Assignments generally follow established procedures and accessibility guidelines.
- The purpose of this position is to support the College's digital accessibility compliance efforts by assisting faculty and staff with accessibility improvements in documents, course materials, and multimedia content.
CONTACTS
- Contacts are typically with co-workers, other college personnel, faculty, staff, students, and members of the general public.
- Contacts are typically to give or exchange information, resolve problems, and provide services.
PHYSICAL DEMANDS/ WORK ENVIRONMENT
- The work is typically performed while sitting at a desk or table.
- The work is typically performed in an office.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY
None.
MINIMUM QUALIFICATIONS
- High school diploma or equivalent required.
- Demonstrated proficiency using Microsoft Word, PowerPoint, and Adobe Acrobat.
- Experience navigating and editing content within a learning management system; Canvas experience preferred.
- Basic understanding of digital accessibility concepts, including document accessibility, accessible course content, or captioned media.
- Strong attention to detail and ability to identify and correct errors in documents and captions.
- Ability to communicate effectively with faculty, staff, and students.
EEO STATEMENT: San Juan College is dedicated to providing equal employment and educational opportunities without regard to race, color, religion, sex, national origin, disability, age, genetic, veteran's status, or on the basis of any other category protected under federal, state and local laws.
