Account Director, Social

The Opportunity

Kargo Commerce is looking for a Account Director, Social to own and grow relationships with top U.S. media buying agencies—from major holding companies to leading independents. You'll build and execute a national agency strategy that drives adoption of Kargo's full commerce and social suite, including dynamic creative, commerce feed solutions, KIT, and our self-service platform. This role is ideal for a strategic leader with deep agency connections and a passion for building high-impact partnerships that drive revenue for agencies, brands, and Kargo alike.

The Daily To-Do

• Serve as the lead point of contact between Kargo and the world's largest agency holding companies and independent agencies, building relationships across investment, strategy, planning, social, digital, performance, and programmatic teams
• Develop and evangelize a national agency strategy that positions the Kargo Commerce product suite—spanning social, CTV, open web, and retail media—across key buying groups and agency leadership
• Act as senior pitch lead in competitive RFP and AOR environments, positioning Kargo as a Social Agency of Record or strategic execution partner for brands
• Package Kargo's social, commerce, and creative solutions into scalable, white-label offerings—including driving adoption of KIT as a white-labeled technology solution across independent agencies
• Create and scale Preferred Joint Business Plans (JBPs) and Master Service Agreements (MSAs) with agency networks and independent agencies
• Lead go-to-market efforts for Dynamic Creative, feed-based solutions, social commerce, and the self-service platform—delivering education, onboarding, and ongoing support to ensure long-term engagement
• Partner cross-functionally with Sales, Client Services, Customer Success, Product, Marketing, Research, and Data teams to grow existing accounts and deliver integrated, customized strategies for agency partners

Qualifications

• 10+ years of experience in digital advertising, media strategy, or agency investment across social, display, CTV, and programmatic media
• Strong background working within or alongside agency investment, strategy, or planning teams—ideally at a major holding company or leading independent agency
• Demonstrated success pitching brands and presenting capabilities in competitive RFP or AOR environments
• Proven ability to build and scale agency partnerships, including packaging media, creative, and technology solutions into white-label or platform-based offerings
• Experience driving adoption of self-service or SaaS marketing technology platforms within agency environments
• Existing network of agency and brand decision-makers, particularly across investment, strategy, social, and digital leadership
• Excellent presentation, verbal, and written communication skills, with the ability to sell complex solutions to senior agency leadership and thrive in a fast-paced, collaborative environment; willingness to travel frequently