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San Francisco, California, United States
Onsite
Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.
As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.
We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
The Categories and Expansion team at Whatnot is responsible for the expansion of our category suite and the continued growth of sellers and buyers on the platform. Sales is responsible for identifying, launching, and ramping up new high potential sellers.
As an Inside Account Executive, you will drive the expansion of Whatnot’s supply by acquiring and nurturing new livestream sellers. You will oversee your own portfolio and manage the entire sales cycle, from pitching and onboarding to providing strategic coaching and facilitating growth. Your goal will be to consistently meet or exceed sales targets by effectively managing your pipeline. You’ll do this via:
Deeply understanding our end-to-end sales process and collaborating with the team to bring high-potential sellers to Whatnot
Becoming the go-to expert on how SMBs, primarily sellers with an online presence, can scale their business with Whatnot
Source and prospect sellers, securing initial discovery and onboarding calls
Leading sales calls with seller prospects, primarily over video and phone calls, overcoming objections and effectively communicating Whatnot’s value proposition
Closing sellers, ultimately onboarding them onto the platform, and setting them up for success
Utilizing key data points to assess seller growth, success, and areas for improvement to drive continuous iteration
Collaborating with internal partners to develop business growth strategies and communicate product improvements and feedback
We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our San Francisco, Los Angeles or New York City hub.
People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.
As our next Account Executive, you should have 3+ years of experience working in a fast-paced, client-facing role, and a track record of working quickly and iteratively, plus:
You are a fast learner and self-starter energized by talking to people, solving challenges, and driving towards sales goals.
You have a passion for our mission at Whatnot - you live and breathe the needs of our communities and work relentlessly to improve their experiences on Whatnot
You are scrappy and flexible enough to work in an ambiguous environment with limited guidance
You have experience selling and closing deals as well as the ability to manage multiple accounts and client needs at the same time
You have proficiency with a CRM software and are ready and willing to learn new systems
You have business acumen, are deeply analytical, and comfortable understanding and manipulating data to gain and take action on business insights
Experience at a high-growth startup, marketplace, or creator-focused platform
Proficiency in Airtable and Salesforce
Passion for creator communities and/or new product categories that are uniquely suited to live ecommerce
Experience buying and selling in online marketplaces
Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
Please note: Whatnot will only contact you through official @whatnot.com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam.
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
