ROLE: ACCOUNT EXECUTIVE
TEAM: ACCOUNTS
LOCATION: AUSTIN, TX
COMPANY OVERVIEW
SALT XC is a full-service agency with an ambition to earn the world’s attention. Our core philosophy of Connected Creativity™ grounds us in a cross-disciplinary collaborative approach to ideation and planning that helps unlock the power of different perspectives, delivering new and effective solutions. The best results start with different ideas.
ROLE OVERVIEW
Account Executives support the account management team by overseeing small to medium-sized programs and/or working as part of a larger team on large-scale programs.
Successful Account Executives are skilled communicators, nimble producers, flexible and creative problem solvers who can lead a team of onsite executors when required. The ideal Account Executives are organized, passionate about client relations, and focused on producing high-quality products and services.
RESPONSIBILTIES
Client Relationships
- Executing with excellence on behalf of the clients
- Execution may require work in-field, or in the office, and will vary on a program-by-program basis
- Communicating with clients as required to understand their needs, deliver this information back to your direct manager and team, and execute accordingly
- Maintaining updated knowledge of client products and services
- Identifying and informing on industry trends
- Collecting and analyzing data to learn more about consumer behaviour, before programs and after
- Acting as an extension of your client throughout planning, execution and wrap up – always keeping your client’s needs top of mind
Team
- Collaborating with your direct team to facilitate client need fulfillment
- Working closely with partners and suppliers to ensure they have all the tools & information required to support your business
- Working with your manager to develop a team of executors to support you where/when required
- Training, leading and managing Brand Ambassadors and/or Coordinators (program & team dependent)
- Liaising with your manager on a regular basis, ensuring they are aware of your activities, informed on client updates and can support you as required
Financial
- Working to gain experience with Salt’s pricing model & your client's specific budget tools
- Building small to medium-sized budgets
- Owning & overseeing components of large-sized budgets
- Reconciling all sizes of program budgets; staying in close contact with the finance team as required
- Staying on budget in all circumstances, and ability to recognize when a budget may not be sufficient and communicating this to your manager
- Managing purchases on behalf of the client and company, and implementing detailed expense management practises to ensure all employee and corporate expenses are reconciled in a timely and correct manner
- Ability to review small to medium budgets with clients, working with your manager to provide detailed overview of budget breakdown and pricing rationale
- Supporting with driving business growth in an effort to reach objectives
Business Operations
- Overcoming challenges and making suggestions to improve processes
- Supporting teams and committees within Salt to create a positive culture and test/implement new policies, procedures and processes
- Supporting your team with ancillary projects that support either the client or Salt on a day-to-day basis
EXPERIENCE & SKILLS
- 2 - 5 years’ experience in the experiential marketing industry
- 1-3 years’ experience in event production and coordination
- Excellent verbal and written communication skills
- Experience collaborating with internal stakeholders on projects (creative, design, digital)
- Experience collaborating with external stakeholders on projects (vendors, brand ambassadors, venues)
- Adaptability and strong problem-solving skills
- Ability to manage program budgets
- Excellent active listening & time management skills
- Ability to build rapport and collaborate with others internally and externally
- Strong organizational skills
- Understanding of consumer behaviours and industry trends
- Strong foundational technology skills – familiarity with O365, social & digital media
- Passion for marketing & partnerships
SALT’S VALUES
- Salt of the Earth: We aspire to be good people. People who are humble, hardworking, honest and kind to one another. People who are fun to work with, who trust and are respectful of each other.
- Do What's Right: We don’t believe in taking shortcuts. We believe in doing what is right, not what is easy or expected.
- Earn It: We believe in rolling up our sleeves and not being afraid of hard work. We want to earn the respect of others, the results we deliver and the praise we receive.
- Make things Better: We aspire to leave things better than we found them and are always looking for a better way. Great ideas come from anywhere, they come from being curious, passionate, solutions-oriented people who care deeply about what we do.
- Seek Different Perspectives: We believe in embracing difference; the perspective it brings, how it challenges us, how it spurs creativity, and its ability to make us better.
Salt XC is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability.
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