Account Executive, Crisis & Reputation Management

ABOUT ORCHESTRA

Orchestra is a full-service marketing-communications firm that offers clients across sectors unparalleled strategy, storytelling, and data science expertise. Its growing team of 700+ storytellers and strategists is shaping what's next in communications, with experience that spans consumer, technology, climate and sustainability, education, healthcare, philanthropy, real estate, travel, hospitality and arts and culture, to name a few. Since 2022, Orchestra has acquired nine firms, including: BerlinRosen, Civitas, Derris, Glen Echo Group, Inkhouse, M18, Message Lab, Onward and Small Girls PR. It also launched Brightmode, a talent acquisition firm for communications professionals.

People of all backgrounds and abilities are strongly encouraged to apply. BerlinRosen is committed to building and maintaining a diverse staff, and recognizes that its continued success depends on hiring and retaining high-quality creative professionals with a variety of backgrounds and experiences. Opportunities for advancement exist, and we are committed to helping all staff develop and grow.

 

ABOUT THE CRISIS AND REPUTATION MANAGEMENT TEAM

Our Crisis and Reputation Management team combines traditional crisis communications helping institutions, companies, nonprofits and high net-worth individuals defend themselves from reputational threats by shaping the narrative swirling around them with advocacy for some of the most important causes of our day—defending civil rights, combating gender and race discrimination, advocating for gun violence prevention. The team serves as high-level strategic partners, helping clients identify a desired outcome and then chart a course to reach it, whether via stakeholder communications, media strategy, leveraging of owned channels or, most often, a combination of those tactics and more.

 

ABOUT THIS ROLE

Orchestra is seeking a thoughtful and driven Account Executive to join our Crisis and Reputation Management team. In this role, you will support clients navigating complex, high-profile challenges, from sensitive legal matters to urgent media situations and advocacy campaigns on some of today’s most pressing social issues. You’ll help execute communications strategies that shape public understanding, manage risk, and advance meaningful outcomes for our clients.

Role location: This role is based in our New York, N.Y. office on a hybrid basis. The Crisis and Reputation Management team is in-office at least 3 days per week.

 

ACCOUNTABILITIES & QUALIFICATIONS

As an Account Executive on the Crisis and Reputation Management team, you will...

• Implement strategy, creative brainstorming and campaign planning for multiple high-profile accounts
• Manage media monitoring and rapid response for clients
• Write and edit persuasive external and internal documents including vetting reports, research memos, and fact sheets
• Oversee day-to-day communications with clients, including staffing weekly calls, and analyzing press coverage and writing event recaps
• Manage work streams across multiple accounts and across multiple different teams and services around the Orchestra network

 

Essential skills: 

• 3+ years of relevant experience in strategic communications in a PR agency or media outlet, or politics, government or advocacy
• Ability to communicate clearly and effectively, both orally and in writing
• Ability to handle multiple assignments at once, work quickly and meet deadlines in a fast-paced environment
• Strong attention to detail and organizational skills
• Ability to work with a team to meet group objectives

 

WORKING AT ORCHESTRA

Salary range (commensurate with experience and skills): $70,000 - $80,000