At Sensormatic Solutions, a division of Johnson Controls, we bring together diverse data and insights with our intelligent operating platform to drive improved shopper experiences and retail outcomes.
Our innovative solutions (Loss Prevention, ShopperTrak, and Inventory Intelligence) enhance customer experiences and enable retailers to build seamless, streamlined shopping environments.
Want to learn more about Sensormatic Solutions? Visit: https://www.sensormatic.com/who-we-are
What we offer
- Competitive salary
- Paid vacation/holidays/sick time - 15 days of vacation first year
- Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
- Extensive product and on the job/cross training opportunities with outstanding resources
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
- Check us out: A Day in a Life at Johnson Controls | Sales Roles
****This is a Remote position****
What You Will Do
You will be responsible for winning net new business and expanding existing customer relationships across assigned retail accounts. The role combines complex solution selling, proactive prospecting, account management, and customer issue resolution to help deliver profitable growth, long-term retention, and repeat business. Growth targets are heavily focused on driving adoption of video analytics, CCTV, integrated loss prevention and EAS (Electronic Article Surveillance) solutions, with video analytics with CCTV as the primary focus.
Key responsibilities
- Create new market share by selling a broad range of loss prevention and EAS (Electronic Article Surveillance) solutions alongside video technologies (including CCTV and advanced video analytics as the primary focus) to targeted opportunities and existing customers.
- Proactively hunt and secure profitable new business through direct outreach and leveraging relationships with multiple-level contacts within large retail customer organizations.
- Manage assigned accounts across opportunity identification, pre-sales planning, deal execution, post-sales installation planning, and follow-up.
- Support post-sales satisfaction by resolving customer issues related to invoicing, service, and other account matters.
- Maintain strong relationships across your account portfolio to support retention, expansion, and long-term customer value.
- Coordinate with clients, engineers, and manufacturing teams to define product specifications and support successful implementation.
- Present solutions and value propositions to customers and close sales on terms that are mutually satisfactory to the customer and Johnson Controls.
- Develop annual, quarterly, monthly, and weekly plans aligned to business growth opportunities and company objectives.
- Share market and product intelligence with regional sales colleagues to help identify additional growth opportunities.
- Travel occasionally (less than 25%) to attend key industry conferences, customer meetings, and site visits as needed.
How You Will Do It
- You will own results by balancing approximately 70% net new business prospecting ("hunting") with 30% wallet-share expansion across your current book of business (open to discussion based on account territory).
- You will apply a strong understanding of every stage of the sales cycle, from prospecting and qualification through negotiation and close.
- You will build trust with customers and internal partners by acting with accountability, integrity, and a strong sense of ownership.
- You will stay close to the work, remove barriers for customers, and act quickly on issues that could affect service, invoicing, or delivery.
- You will use continuous improvement, candid communication, and practical problem-solving to strengthen account performance over time.
- You will work as one team with clients, engineers, manufacturing teams, and regional sales colleagues to deliver a seamless customer experience.
- You will embrace new tools, methods, and ideas that improve sales execution, planning, and customer engagement.
- You will build and maintain the relationships needed to protect retention, grow share of wallet, and create repeat business.
What we look for
- BS/BA degree in Business, Marketing, or equivalent field experience.
- Minimum of 6 years of sales or sales management experience within the retail sector. Minimum of 6 years of sales or sales management experience in the retail sector, with a strong preference for direct experience selling to retailers.
- Demonstrated consistent record of achieving performance goals.
- Experience with product and solution selling.
- Experience selling to retailers or being a former retailer would be strongly considered
- Experience selling loss prevention systems and/or products at the C-level.
- Strong communication, relationship-building, negotiation, and presentation skills.
- Ability to manage multiple accounts, priorities, and stakeholder expectations in a complex sales environment.
- Willingness and ability to travel up to 25% for customer meetings and industry conferences.
Preferred
Experience selling into the retail vertical, ideally with an established network of retail, loss prevention, and IT stakeholders and C-level decision-makers (IT, Store Operations, Loss Prevention).
Why Join Us
This is an opportunity to make a direct impact in a customer-facing role where growth, retention, and collaboration matter. You will work with a team focused on practical solutions, strong customer relationships, and long-term success in a dynamic retail environment.
If you are ready to bring your retail sales expertise to a role with meaningful account ownership, we encourage you to apply.
HIRING SALARY RANGE: $97,000 - $152,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.
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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
