Account Manager (Commerce)

Who We Are

VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore. 

VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel. 

For more information, please visit www.vml.com and follow along on  LinkedIn #WeAreVML.

• Drive the creation and implementation or retail experience (both physical and digital)
• Manage creative projects and be the key liaison between clients and strategy and design teams. In these cases, you will be responsible for clearly defining the project scope, managing the timeline, and ensuring ongoing communication among all parties.
• Serve as main point of contact for clients and manage their project needs, from initial brief to implementation within the studio to final reveal.
• Proactively anticipate both internal needs and client needs to ensure accurate and timely delivery of projects.
• Passion for health and wellness brands and the environment in which they operate to contribute to briefs and deliver great work.
• Develop the skill to convert research information to shopper marketing ideas that are right for your brands.
• Champion outstanding collaboration between departments to get to better work
• Participate in strategic and tactical planning sessions with a mind to innovation
• Responsible for the highest quality of creative briefs.
• Proactively solve problems with oversight from the manager and escalate issues as appropriate.
• Collaborate well with internal agency teams and external agency partners to drive integrated programs.
• Strong attention to detail and organization, effectively manage timelines, budgets, and deliverables of multiple projects simultaneously.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

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