Account Manager

As an Account Manager, you will be responsible for growing and managing a portfolio of Amplemarket customers, building strong relationships, and driving revenue expansion.

You will work closely with customers to understand their needs, identify opportunities to help them get more value from Amplemarket, and develop long-term partnerships that drive mutual success.

You will:

• Own and grow a portfolio of customer accounts, building strong relationships with key stakeholders and understanding their business goals and priorities
• Drive revenue growth within your accounts by identifying and closing upsell and cross-sell opportunities
• Develop account plans to identify growth opportunities, strengthen customer relationships, and maximize account potential
• Build and maintain relationships with key decision-makers, including senior stakeholders, to understand their needs and position Amplemarket as a strategic partner
• Identify opportunities to expand product adoption by understanding customer workflows, challenges, and evolving business needs
• Manage commercial conversations and negotiations, including pricing, contract expansions, and renewals where applicable
• Monitor account performance and engagement to identify risks, uncover opportunities, and take proactive steps to drive growth and retention
• Collaborate closely with Customer Success, Sales, and other internal teams to ensure a consistent customer experience and align on account strategies
• Track and report on key account metrics, including revenue growth, expansion pipeline, and account performance
• Contribute to process improvements by sharing customer insights and helping refine account management workflows and best practices

Who we’re looking for:

• 3+ years of experience in account management, sales, or a similar commercial role, preferably in a SaaS environment
• A proven track record of driving revenue growth through upselling, cross-selling, and account development
• Strong relationship-building and communication skills, with the ability to engage stakeholders at all levels
• Commercial acumen and a consultative approach, with the ability to identify opportunities, negotiate, and close expansion deals
• Strong organizational and analytical skills, with the ability to manage multiple accounts and prioritize opportunities in a remote-first environment
• Ability to thrive in a remote-first environment and collaborate effectively with multiple internal teams
• High ownership, strong urgency, and the ability to operate well in a fast-moving environment