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Atlanta, Georgia, United States
Hybrid
About the Role
We are seeking a skilled Account Manager to join our dynamic Insurance team in Atlanta, GA or Charlotte, NC.
Key Responsibilities Include
Serve as primary day-to-day client contact; Manage client service needs; Present custom solutions to clients and prospects in a clear and professional manner
Communicate client needs to account management team and coordinate client services, including but not limited to:
Claims reviews
Insurance training
Kick of meetings
Stewardship meetings
Renewal strategy meetings
Analyze client risk profile and develop marketing strategy with team and client
Analyze all client documents (including quotes, binders, policies, endorsements), recommending changes or amendments for improvement
Cultivate local carrier relationships to support company visibility and credibility in the construction insurance marketplace
Participate in off-site carrier, client, and prospect meetings as required
Conduct research, compiles information into presentation format
Assist with training and overseeing Account Associates
Review, analyze, process and follow-up with clients regarding:
Complex endorsements
Subcontractor certificate/endorsements
Policy audits
Notices of cancellation
Invoice collections
Unit stat cards
Final renewal letter request
Final proposal of insurance
Renewal exposure
Coverage quotes
Proposals of insurance
Premium finance quotes and agreements
Certificate checklist and special account handling instructions
Client claim reviews
Fee agreements
Premium allocations
Experience modification analysis and projections
Bind insurance coverages, address binding subjectivities, and convert proposals of insurance to summaries of insurance post binding
Conduct in-depth data analyses (Exposures, losses, premiums, rates, collateral, mod, deductible levels)
Identify key individuals within the client's organization and build and maintain effective and sustainable relationships
Maintain ongoing communication with clients and industry partners to ensure a high-level of customer service.
Provide backup for other team members during their absence
Maintain insurance license & CE requirements
Additional responsibilities as required
Skills & Experience That Lead to Success:
Time management and ability to prioritize work
Attention to detail
Problem solving skills
Professional written and verbal communication
Proficient in Applied Epic, Microsoft Office product suite, and Adobe Pro systems
Strong technical property and casualty knowledge, typically 2 to 5 years industry experience.
Additional/Preferred Qualifications:
Valid driver’s license and reliable transportation required
Ability to travel as required
What You Can Expect From Us:
Comprehensive Benefits Package
Collaborative and innovative environment
Culture of continuous learning and professional development
Competitive salary package ($80,000-100,000 commensurate with experience)
401k with above-average employer match of up to 5% of your salary
Leadership training and support
Work/Life Balance (Summer Fridays, flexible work arrangements and mental health services)
Education and Student Loan Assistance
American Global is proud to be an equal opportunity workplace. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email info@americanglobal.com.
The salary range for this position (intended for U.S. applicants) will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.
Who We Are
American Global is one of the largest privately held insurance and surety brokerage firms in North America specializing in all aspects of construction risk management. We support contractors, owners, and developers, helping protect them from the risks and exposures specific to the construction industry.
We are a vibrant, values-driven community with a unique, collaborative culture that fuels our desire to excel. Together, our team is transforming the construction industry and revolutionizing the role of broker. As we continue our journey, we seek to find the right individuals, in the right locations, to expand and enrich our fast-growing team of talented professionals across 15 locations throughout the US and Canada, as well as Rome, Italy.
Are you ready to be a part of our story?
