Account Manager — New Business & Closing (m/f/d)

Accountabilities:

Own the full sales cycle: Manage qualified opportunities from initial discovery through solution development, proposal preparation, commercial negotiations, and signed agreements, taking personal responsibility for converting prospects into customers.
Conduct consultative discovery: Understand each prospect's business model, target audience, commercial priorities, customer acquisition challenges, and buying process to identify meaningful opportunities for loyalty partnerships.
Develop tailored loyalty propositions: Demonstrate how loyalty currencies, including airline miles and reward points, can help businesses attract new customers, increase spending, strengthen retention, and encourage repeat purchases.
Lead presentations and negotiations: Deliver compelling sales presentations, prepare customized proposals, address objections, negotiate commercial terms, and guide decision-makers toward confident purchasing decisions.
Maintain deal momentum: Establish clear next steps, engage relevant stakeholders, follow up consistently, and proactively address obstacles throughout the sales process to improve conversion rates and shorten sales cycles.
Manage pipeline and forecasting: Maintain accurate records in HubSpot, qualify opportunities objectively, track deal progression, and produce realistic forecasts based on customer engagement and demonstrated buying intent.
Leverage AI and sales technology: Use AI-powered tools to improve prospect research, meeting preparation, follow-up communications, and pipeline analysis while applying sound judgment to customer interactions and sales decisions.
Coordinate with internal teams: Work closely with Sales Development Representatives on qualified leads and provide Customer Success with structured handovers covering customer objectives, agreed deliverables, commercial commitments, and implementation expectations.
Contribute to sales strategy: Share insights on successful deals, common objections, customer needs, and conversion challenges to help refine sales messaging, improve the proposition, and strengthen the overall sales process.
Collaborate with sales leadership: Work directly with the Head of Partnerships on live opportunities, commercial strategies, performance improvement, and initiatives that support the growth of the sales team.
Requirements:
B2B sales experience: At least three years of relevant B2B sales experience, with a demonstrated track record of acquiring new customers and successfully closing commercial agreements.
Relevant industry background: Experience selling on the provider side of the loyalty, CRM, or marketing industry, such as within a loyalty technology company, software platform, agency, or specialist services provider.
Full-cycle sales ownership: Proven ability to manage opportunities independently from discovery and qualification through presentations, proposals, negotiations, and contract signature.
SME sales expertise: Experience selling to small and medium-sized businesses, managing multiple opportunities simultaneously, and adapting sales approaches to different customer needs and buying processes.
Commercial understanding of loyalty: Ability to explain loyalty programmes in straightforward business terms and connect proposed solutions to customer acquisition, retention, spending, and overall business economics.
Strong communication skills: Excellent presentation, negotiation, and relationship-building abilities, with the confidence to engage business stakeholders and communicate complex propositions clearly.
Language proficiency: Fluency in both German and English, with the ability to conduct sales conversations, deliver presentations, and negotiate effectively in both languages.
CRM and pipeline discipline: Practical experience using CRM platforms, ideally HubSpot, with strong habits around opportunity qualification, record keeping, follow-up, and forecasting.
AI tool proficiency: Confidence using AI tools in daily sales activities, including research, preparation, communication, and pipeline analysis, while maintaining accuracy and a personal approach.
Ownership and resilience: A proactive, persistent, and commercially motivated mindset, with the ability to maintain deal momentum, navigate objections, and take responsibility for results.
Learning and collaboration: Openness to coaching, a willingness to share knowledge, and a team-oriented approach to improving sales performance and contributing to shared goals.
Remote working readiness: Ability to work independently in an international remote environment and maintain reliable availability during shared Central European Time (CET) business hours.
Benefits:
Competitive compensation: A monthly compensation range of €5,000–€10,000, with a base salary and performance-based variable compensation.
Remote-first flexibility: Work remotely from anywhere in the world, subject to the role's working-hour requirements and applicable employment arrangements.
Work-life balance: A standard 40-hour working week and 24 days of annual leave.
Direct leadership access: Collaborate closely with sales leadership on active opportunities, commercial strategy, and professional development.
Clear role ownership: Benefit from qualified leads generated by Sales Development Representatives, with dedicated responsibility for closing deals and a structured handover to Customer Success.
Professional growth: Help shape sales processes, test new approaches, and contribute ideas as the partnership business expands.
International team environment: Work with a collaborative, ambitious team that values initiative, knowledge sharing, mutual support, and celebrating commercial wins.
AI-enabled sales environment: Use modern tools to streamline workflows, improve productivity, and strengthen sales execution.
Meaningful commercial impact: Help businesses unlock new customer acquisition and retention opportunities through innovative loyalty partnerships.