Account Services Associate I

We’re thrilled that you are interested in joining us here at the Amynta Group!

This position assumes responsibility with regards to providing product, pricing and sales support to Sales, Dealership, Brand Manufacturer and Customers for US and Canada. This position has shared responsibility for contributing to company’s goals and objectives while improving operating efficiencies and expanded services.

Requirement - Bilingual in English and Portuguese

Manage phone availability and inbound / outbound call volume. Provide exceptional service and manage SL and AR for service. Provide product, pricing and sales support to Sales, Dealership, Brand Manufacturer and Customers for US and Canada. Bilingual in Portuguese required.

MINIMUM JOB SKILLS, ABILITIES AND QUALIFICATIONS

• Strong written and verbal communication skills, along with the capability to deliver clear and constructive feedback to team members.
• Experience working and interacting with across multiple departments and business lines
• Proficient knowledge of Microsoft Office products, especially Excel
• Ability to work independently in a remote/hybrid environment
• Strong organizational ability
• Excellent attention to detail
• Ability to work under demanding time constraints and production goals
• Ability to solve problems and help others deal with a variety of ambiguous variables in situations where only limited standardization exists
• Ability to organize, prioritize and control job responsibilities in order to meet deadlines in an environment with overlapping and potentially conflicting priorities The Senior Accounts Receivable position performs support tasks and activities in almost all operational accounting functions while assisting the team.

ESSENTIAL FUNCTIONs

• Serve as subject matter expert for our Extended Service Contract line
• Provide product, pricing and sales support to Sales, Dealership and Brand Manufacturer for US and Canada
• Assist in helping & resolving issues involving Sales, Dealership, Band Manufacturer and Customers 
• Search Company database and files and/or confer with other departmental staff members to select the best solution to solve problem; expedite correction or adjustment.
• Coordinate reporting functions and effective turnaround time
• Assist in achieving company sales and customer service goals & objectives
• Assist with projects as assigned, accurately, timely, and with minimal supervision

BENEFITS:

• Remote work option available
• Competitive Medical, Dental, Vision, Disability, and Life insurance
• 401k with Company Match
• Generous Paid Vacation
• Paid Holidays
• Employee Referral Bonus

The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.