Mumbai, Maharashtra, India
Hybrid
About the Job
The Red Hat Sales team is looking for an experienced Account Solutions Architect to join us in Mumbai, India. In this role, you will provide the first major experience our customers have with Red Hat while creating possibilities, solving problems, and establishing working relationships. You'll discover and analyze the business and technical needs of our customers, while collaborating with the Sales and Technical Delivery teams to help them invest wisely in the best solutions that will give their systems maximum flexibility, allowing them to run faster and more efficiently. You'll need to have extensive technical expertise, passion for open source, a thorough understanding of business processes, and the ability to identify and solve issues at the enterprise level. As an Account Solutions Architect, you will also need to have great communication and people skills.
What will you do
Develop strategic relationships with our customers to become a trusted adviser for Red Hat's offerings and solutions
Demonstrate ownership of the technical relationships and technical sales cycle within a set of named accounts in your territory
Ensure revenue and new business quotas/targets and service objectives are met while maintaining a high level of satisfaction among prospective and existing customer
Provide presales technical support to our Enterprise Sales team
Support evaluations of our offerings and technical proofs of concepts
Respond to customer and partner inquiries, including requests for proposal (RFPs) and requests for information (RFIs)
Provides pre-sales technical support for the development and implementation of complex solutions.
Use in-depth domain & product knowledge to provide technical expertise to customers or partners through sales presentations, product demonstrations, workshop, evaluations and Proof of Concept/Technology (POCs/POTs)
Assess potential application of company products to meet customer needs and prepare detailed product specifications for the development and implementation of customer solutions.
Create detailed design and implementation specifications for complex products/applications/solutions.
Provide consultation to prospective users/customers/partners on product capability assessment and validation
Design moderately complex customer solutions and lead workshops or pilots
Develop technical success plans with sales (Account) or partner engagement plans (Ecosystem)
Relay structured feedback to product teams on technical requirements
Mentor junior associates in solution design and delivery practices
Own technical account plan, track adoption metrics, and align with business goals
What will you bring
10+ years of experience in the IT industry
5+ years of experience working as a presales engineer, consultant, IT architect, or equivalent supporting partners and enterprises
5+ years experience working in BFSI industry
5+ years of experience with solutions design or implementation complex application systems, cloud, multi-datacenter, and modernizing application environments, as well as multi-product integration
Experience in Application Modernization, Digital Transformation and understanding of modern methodologies like Kubernetes, Containers & Microservices Architecture, agile development, and DevSecOps and associated capabilities like automation, orchestration, and configuration management
Ability to explain technical concepts to non-technical audiences
Familiarity with enterprise solutions and architectures, including cloud, big data, virtualization, storage, middleware, clustering, and high availability
Excellent presentation skills; ability to present to small and large groups of mixed business, technical, management, and leadership audiences
Record of developing relationships at engineering, commercial, and executive levels throughout large enterprise IT organizations
Understanding of complex enterprise solutions and architectures
Ability to work well in a team environment and collaborate with others to provide the best solutions
Knowledge of sophisticated sales motions
Willingness to travel up to 50% of the time
Record of working with partners, distributors, consultants, and service partners to create solutions propositions around Red Hat's solutions
Expertise in one or more offerings from the Red Hat portfolio like OpenShift, Ansible, RHEL, JBOSS, Application Services/Middleware
The following are considered a plus:
Ability to handle multiple priorities and manage multiple large transactions between multiple organizations
Experience working as an enterprise architect and strategizing with C-level users regarding technologies and roadmaps
Red Hat Certified Architect (RHCA), Red Hat Certified Engineer (RHCE), VMware Certified Professional (VCP), or Information Technology Infrastructure Library (ITIL) certifications
Note: This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
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