Account Supervisor Media

Accountabilities:

• Independently manage day-to-day media relations activities across multiple healthcare accounts, including outreach, journalist follow-ups, interview coordination, timelines, and deliverables.

• Develop and execute media pitches, identify compelling story angles, and secure meaningful earned media coverage through proactive outreach and timely news opportunities.

• Build and maintain targeted media lists using journalist beats, recent coverage, interests, and audience insights.

• Draft, edit, and refine media pitches, interview backgrounders, talking points, key messages, media plans, and other client-facing communications materials.

• Translate complex healthcare, scientific, and medical information into accurate, engaging, and accessible narratives.

• Identify media opportunities by connecting client priorities with healthcare developments, industry trends, and the evolving news cycle.

• Ensure the quality, accuracy, and strategic alignment of media deliverables while reviewing junior colleagues’ work and providing constructive feedback.

• Support client communications through routine correspondence, progress updates, recommendations, calls, and presentations, working alongside senior colleagues as needed.

• Prepare diverse spokespeople, including clients, key opinion leaders, patients, and public figures, for media interviews through reporter research, briefing materials, and anticipated questions.

• Evaluate media coverage and outreach performance, interpret results against client objectives, and recommend improvements in collaboration with senior media leadership.

• Coordinate with media and account teams to maintain alignment on priorities, deadlines, resources, and deliverables while proactively identifying risks and challenges.

• Mentor and develop junior team members through thoughtful delegation, coaching, and quality reviews, recognizing when sensitive situations require senior involvement.

• Leverage media monitoring and research tools to support outreach and stay informed about emerging media formats, trends, and opportunities.

• Promote inclusive storytelling by ensuring diverse perspectives and voices are represented and supporting equitable distribution of assignments and development opportunities.

• Share knowledge, insights, and innovative ideas with the broader media team and contribute to agency-wide learning and development.

Requirements:

• 5–7 years of relevant experience in healthcare media relations, ideally with exposure to public affairs, pharmaceutical, and biotech clients.

• Proven ability to pitch journalists directly, cultivate strong media relationships, and secure impactful earned media coverage.

• Strong research and media targeting capabilities, with experience developing accurate, customized media lists based on journalist expertise, interests, and audiences.

• Excellent writing, editing, and storytelling skills, including experience producing pitches, media plans, key messages, interview materials, and talking points.

• Ability to simplify complex healthcare and scientific topics into compelling, clear, and factually accurate narratives.

• Demonstrated ability to manage multiple media assignments independently, maintain timelines, coordinate interviews, and deliver high-quality work with minimal routine oversight.

• Strong strategic thinking and judgment, with the ability to identify media opportunities and recommend approaches aligned with client priorities and broader communications objectives.

• Excellent attention to detail and quality control, including reviewing junior team members’ deliverables and providing actionable feedback.

• Strong interpersonal and client communication skills, with the ability to manage routine correspondence, provide updates, and contribute effectively to client meetings and presentations.

• Experience preparing diverse spokespeople for interviews and supporting media training and interview preparation.

• Analytical skills and the ability to evaluate media coverage, assess results, and recommend adjustments to outreach strategies.

• Exceptional organizational and collaboration skills, with the ability to manage competing priorities, coordinate across teams, and proactively communicate risks or resource needs.

• Demonstrated leadership, mentoring, and coaching capabilities, including experience assigning work, reviewing deliverables, and developing junior colleagues.

• Familiarity with Muck Rack, Cision, or similar media monitoring and research platforms, along with an interest in evolving media trends and formats.

• Commitment to inclusive communications, thoughtful collaboration, and equitable representation in storytelling and team development.

• Ability to contribute ideas, share expertise, and support the continued growth and innovation of the media team.

Benefits:

• Competitive salary: $90,000–$110,000 annually, depending on experience, qualifications, skills, and market considerations.

• Flexible work arrangements, with the opportunity to work remotely from eligible U.S. states or from the New York office.

• Comprehensive healthcare and wellness plans for employees and their families.

• 401(k) retirement savings plan.

• Flexible Spending Accounts (FSAs).

• Unlimited paid time off, including personal, sick, and vacation leave.

• Paid holidays and Summer Fridays.

• Family leave programs.

• Well-being and wellness initiatives.

• Commuter benefits.

• Professional development and career advancement programs.

• A collaborative workplace culture centered on courage, creativity, respect, inclusion, and humanity.