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Position Summary
• Responsible for providing administrative and clerical support, to the director or assistant director, essential to efficient organization of assigned department(s).
Education
• High school to Associates Degree
Licenses and Certification
• N/A
Experience and Skills
• Technical Experience: 1 year
- Role Specific Responsibilities
Greets visitors, answers telephones, and relays messages to appropriate staff members.
• Deals discretely with sensitive, confidential information concerning professional affairs, personal performance of staff and confidential information concerning department and/or system affairs, information contained in minutes, letters and other documents.
• Establish, and revise filing system. Classify, sort and file correspondence, records, and other documents.
• Coordinate & schedule all activities related to meetings, conferences, appointments, travel arrangements & maintain supervisor’s calendar.
• Prepare correspondence, memos, reports, minutes, agendas, etc. Proof all typed materials, make corrections and recommended changes. Fax, photocopy and distribute material as directed.
• Sort and distribute department mail. Open, sort, review and prioritize mail. Bring priority items to supervisor’s attention.
• Assist in preparing and maintaining department budget and participants in day-to-day fiscal decisions.
• Maintain departmental equipment and supplies. Order supplies/materials as needed within allotted budget.
SIH Workcare and SIH Workready Administrative Assistant:
- Manage and oversee occupational medicine billing and accounts receivable activities within the occupational medicine EMR, ensuring accurate and timely billing for services provided.
- Prepare, submit, and monitor workers’ compensation claims to insurance carriers, including verification of claim information, payer requirements, authorization requirements, and appropriate billing documentation.
- Manage employer/client billing, including preparation and submission of invoices for occupational medicine services, employer-sponsored programs, screenings, physicals, injury management, surveillance services, and other contracted services.
- Maintain and reconcile accounts receivable for occupational medicine services, including monitoring outstanding balances, identifying aged accounts, researching discrepancies, and initiating appropriate follow-up and collection activities.
- Review and resolve billing rejections, denials, payment discrepancies, and claim issues with workers’ compensation carriers, third-party payers, employers, and other responsible parties.
- Post and reconcile insurance payments, client payments, adjustments, refunds, and other financial transactions within the occupational medicine EMR and applicable financial systems.
- Perform routine accounts receivable aging reviews and follow up on outstanding workers’ compensation and employer/client balances to support timely collection and minimize aged receivables.
- Coordinate with occupational medicine clinical and administrative staff to obtain accurate patient, employer, claim, authorization, and service information necessary for successful billing and collection.
- Verify and maintain accurate employer/client account information, workers’ compensation carrier information, billing addresses, claim numbers, authorization details, and payer requirements within the occupational medicine EMR.
- Assist with contract-specific billing requirements and employer pricing, ensuring services are billed according to established agreements, fee schedules, and contractual terms.
- Reconcile occupational medicine billing activity, payments, adjustments, and outstanding receivables between the occupational medicine EMR and organizational accounting/financial systems.
- Generate and analyze billing, collection, accounts receivable, aging, and revenue reports to identify trends, discrepancies, and opportunities for improved financial performance.
- Serve as a primary resource for occupational medicine revenue cycle questions, working collaboratively with accounting, billing, clinical operations, employer clients, and insurance carriers.
- Ensure occupational medicine billing practices are consistent with organizational policies, payer requirements, workers’ compensation regulations, and applicable federal and state billing requirements.
- Identify recurring billing and collection issues and recommend process improvements, workflow changes, and system enhancements to improve billing accuracy, cash flow, and accounts receivable performance.
Compensation (Commensurate with experience):
$19.79
To
$29.69
To access our Benefits Guide/Plan Information, please click the link below:
http://www.sih.net/careers/benefits
