Accounts Payable Analyst

About Us

We are seeking a detail-oriented Accounts Payable Analyst to join our Global Business Services team in Cluj-Napoca. This role will be responsible for supporting complex accounts payable activities across multiple European regions, ensuring accurate invoice processing, timely issue resolution, and effective collaboration between business stakeholders and our shared service center operations.

The successful candidate will act as a key point of contact for resolving invoice-related issues, managing escalations, supporting process improvements, and maintaining strong relationships with internal and external stakeholders. In addition, the role will provide support for Travel & Expense processes and compliance activities.

This job is based in Cluj-Napoca, Romania. We provide a flexible working schedule with the option of working hybrid.

Key Responsibilities of the Role

• Process and review complex supplier invoices, ensuring accuracy and compliance with company policies and procedures.
• Investigate and resolve invoice discrepancies, processing exceptions, payment issues, and other accounts payable-related inquiries.
• Act as a liaison between business stakeholders and shared service center teams to ensure timely resolution of AP issues.
• Support high-volume invoice processing activities during peak workload periods and backlog situations.
• Monitor AP workflows and ensure invoices are processed within agreed service levels.
• Collaborate with internal stakeholders, vendors, and finance teams to resolve invoice and payment-related concerns.
• Generate payment proposals and support payment processing activities in accordance with company policies.
• Maintain accurate records of invoices, approvals, statements, and other accounts payable documentation.
• Manage inquiries received through AP mailboxes and ensure prompt and professional responses.
• Prepare and distribute AP reports and performance metrics as requested by management.
• Support process standardization and continuous improvement initiatives within Accounts Payable operations.
• Assist with Travel & Expense activities, including expense report reviews, compliance checks, and employee support.
• Provide guidance to employees regarding expense reporting processes and company policies.
• Support audit requests, internal controls, and compliance activities related to AP and expense management.
• Contribute to process documentation, training materials, and knowledge-sharing initiatives.
  
  

Required Skills and Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field.
• 0-3 years of relevant experience in Accounts Payable, Finance Operations, Shared Services, Accounting, or a similar environment.
• Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment.
• Problem-solving mindset with the ability to investigate and resolve complex transactional issues.
• Strong communication and stakeholder management skills.
• Fluent in spoken and written English.

Preferred Skills and Qualifications

• Proficiency in Italian, French, or Czech (minimum B2 level).
• Experience working in a Shared Service Center (SSC) or Global Business Services (GBS) environment.
• Experience with Oracle, Esker, or other Accounts Payable automation and ERP systems.
• Experience supporting invoice processing, payment operations, or vendor management activities.
• Knowledge of Travel & Expense processes and expense management systems such as Concur.
• Strong Microsoft Office skills, particularly Excel.
• Continuous improvement mindset and willingness to learn new processes and systems.

About the Location

Our Cluj-Napoca office is a key European hub for Copeland, supporting engineering, IT, finance, marketing, and customer operations. Opened in 2024, the modern office is home to more than 240 professionals who contribute to Copeland’s global and European operations. This dynamic environment offers excellent opportunities for career growth, collaboration, and the chance to be part of an innovative, fast-growing team.

Join our dynamic team and be part of a forward-thinking company leading innovation in the industry.

If this sounds like you, please apply! We can’t wait to speak with you!