Want to know if this job is worth applying to?
United States
Remote only
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Accounts Receivable Associate based in the United States.
Join a collaborative, people-focused professional services environment where accuracy, accountability, and client relationships are essential to success. As an Accounts Receivable Associate, you will play a key role in improving cash flow and reducing outstanding client balances through proactive collections and effective account management. You will manage a high-volume portfolio of past-due accounts, engaging clients by phone and email to secure payments and resolve billing disputes. Working remotely, you will take ownership of collection activities while maintaining accurate financial records and clear communication. You will collaborate with internal teams to address payment obstacles, monitor account aging, and ensure timely follow-up on outstanding commitments. This opportunity is ideal for a detail-oriented, persistent professional who thrives in a structured environment and wants to contribute to operational excellence while developing their career.
Accounts Receivable Monitoring: Monitor client balances and aging reports daily, prioritize collection activities according to outstanding amounts and risk levels, track payment commitments, and maintain accurate records of collection progress.
Collections and Client Outreach: Conduct outbound collection calls, send professional follow-up emails, and maintain a consistent outreach schedule to secure payments and reduce overdue balances. Negotiate payment arrangements within authorized limits and document all client interactions.
Payment Tracking and Reconciliation: Record and reconcile incoming payments across relevant systems, ensuring account balances and aging reports remain accurate, complete, and up to date.
Dispute and Issue Resolution: Respond to client inquiries about outstanding balances, payment status, and account history. Investigate billing discrepancies, coordinate with internal teams to resolve payment delays, and escalate complex or high-risk accounts when necessary.
Reporting and Performance Monitoring: Prepare regular collection updates, aging summaries, and activity reports for leadership. Track progress against collection objectives and identify accounts requiring additional attention.
Month-End and Process Support: Support month-end closing activities by ensuring assigned accounts are current and properly documented. Follow established collection procedures, escalation guidelines, and internal controls.
Continuous Improvement: Identify recurring collection challenges and opportunities to improve workflows, strengthen collection effectiveness, and maintain consistent service quality.
Professional Experience: 1–3 years of experience in accounts receivable collections, including direct responsibility for managing overdue accounts and conducting outbound collection calls.
Collections Knowledge: Working knowledge of accounts receivable processes, aging schedules, payment terms, collection practices, and payment reconciliation.
Communication and Negotiation: Strong telephone communication skills, professional client interaction, and the ability to negotiate payment commitments confidently and respectfully. Excellent written communication skills for collection emails and account correspondence are essential.
Organization and Attention to Detail: Ability to manage a high-volume portfolio, prioritize competing demands, maintain accurate documentation, and follow up consistently on outstanding commitments.
Problem-Solving Skills: Ability to investigate payment discrepancies, identify the causes of delayed collections, resolve routine issues independently, and escalate more complex cases appropriately.
Autonomy and Accountability: Comfortable working independently in a structured remote environment, meeting deadlines and collection targets, and taking ownership of assigned responsibilities.
Teamwork and Adaptability: Willingness to collaborate with internal stakeholders, communicate account updates clearly, respond constructively to feedback, and contribute to continuous process improvement.
Remote Work: Fully remote work arrangement.
Health Coverage: Comprehensive medical, dental, and vision insurance.
Financial Security: 401(k) retirement savings plan.
Insurance Protection: Life and disability insurance coverage.
Paid Time Off: Generous paid time off and paid holidays.
Firmwide Winter Break: Additional time off from December 24 through January 1.
Parental Leave: Paid parental leave available after one year of service.
Professional Development: Mentorship opportunities, career development programs, and support for ongoing learning.
CPA Exam Support: Resources to help eligible employees pursue professional accounting licensure.
Team Culture: Firm-sponsored events, team activities, and celebrations recognizing milestones, holidays, and the completion of busy seasons.