Accounts Receivable Coordinator

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

The Accounts Receivable Coordinator is responsible for accurately posting and applying customer payments, resolving unapplied cash and payment-on-account transactions, and supporting branches with payment research and account reconciliation. This position requires strong attention to detail, analytical skills, and the ability to manage high-volume transaction processing in a fast-paced environment. This role is approved to be fully remote and can be based anywhere in the United States.  

Role and Responsibilities

• Utilize Microsoft Access databases and other company tools to facilitate workflow and resolve Unapplied Cash (UNST) and Payment on Account (POA) transactions as directed by branches and customers.
• Accurately post customer payments received through lockboxes, scanned remittances, EDI transactions, and other payment channels using the Accounts Receivable Cash Application system.
• Process and apply high-dollar customer payments, including transactions exceeding $1 million that may contain hundreds of invoices across multiple branch locations.
• Review and analyze remittance information provided by customers and branches to ensure accurate payment application.
• Research accounts receivable balances, payment activity, and historical transactions within legacy systems as needed.
• Communicate effectively with branches and internal stakeholders by providing clear, complete, and professional correspondence in accordance with departmental guidelines.
• Meet established productivity and accuracy standards, to include a monthly error rate expectation.
• Effectively utilize available resources and reporting tools, including the Master List, Power BI, Regional Search, and other departmental systems, to perform daily responsibilities.
• Support departmental objectives by demonstrating flexibility in work schedules, including overtime, extended shifts, weekends, and holidays, as business needs require.

Qualifications:

• Strong attention to detail and organizational skills.
• Ability to analyze and interpret payment and remittance information.
• Basic knowledge of accounts receivable or accounting principles preferred.
• Proficiency with Microsoft Office applications and the ability to learn company-specific systems and databases.
• Strong communication and problem-solving skills.
• Ability to work independently and as part of a team in a high-volume production environment.

Performance Expectations:

• Maintain departmental productivity standards.
• Consistently achieve accuracy and quality goals.
• Demonstrate effective time management and adaptability in meeting changing business demands.
• Adhere to all departmental procedures, policies, and service expectations.

Note: This is a cash application position focused on payment posting and account research. It is not a collections role.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

#Li-Remote

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Pay Range:

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Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information