ACS Desktop Workstations Windows System Engineer

ACS Desktop Workstations Windows System Engineer

Description -

The Systems Engineer for ACS Desktop Workstations is responsible for defining, integrating, and validating the end‑to‑end Windows software solution for new workstation platforms. This role owns system-level design and integration across Windows OS, drivers, firmware, HP applications, recovery solutions, and PAN/PS-delivered components.

This role represents the Windows software stack within the platform team, ensuring a cohesive, high-quality workstation experience across the NPI and refresh lifecycles.

Key Responsibilities:

Windows NPI Program Ownership

• Drive system architecture, integration, and interface alignment across platform components

• Ensure seamless integration of Windows OS, drivers, HP applications, imaging, and recovery solutions

• Lead system-level validation, debug, and root cause analysis to ensure quality and performance

• Partner with engineering, ODMs, and factory teams to deliver a robust, production-ready system

• Define and validate release readiness criteria from a full system perspective

Cross‑Functional Technical Leadership

• Serve as the Windows SEPM representative on the system team and R&D Program Alignment Team, coordinating with:

  • Program management

  • OS Engineering (Windows)

  • BIOS/FW teams

  • Validation and Quality

  • Factory, PIN, and Supply Chain

  • ODM program management and engineering team

  • Lead technical alignment and decision‑making across stakeholders to resolve integration gaps and risks.

Issue Management & Escalation

• Own Windows‑related issue resolution/triage, prioritization, tracking, and closure for NPI.

• Host and drive tiger teams for critical, blocking, aging, or bounce issues.

• Perform risk assessment and escalate program‑level concerns to management with clear mitigation plans.

Release & RTM Execution

• Ensure completion of Windows validation and readiness for:

  • Image RTM/Release

  • Web packages and Windows Update readiness

  • Factory and recovery media enablement

• Drive Windows RTM communications and ensure downstream alignment across HP.com, factory, and service channels.

ODM & Factory Enablement

• Writes and executes complete testing plans, protocols, and documentation for assigned portion of application

• Coordinate closely with ODM SEPMs to ensure Windows deliverables meet HP quality and schedule targets.

• Support factory ramp, production line issues, and early‑life field escalations related to Windows software.

• Ensure smooth transition from NPI to sustaining ownership post‑RTM.

Status, Communication & Reporting

• Consolidate and communicate Windows program status to R&D program team and system leadership and functional stakeholders.

• Maintain clear visibility of risks, dependencies, and recovery plans.

• Support phase exit readiness reviews and executive updates.

Required Qualifications:

• Bachelor’s degree in Engineering, Computer Science, or equivalent experience.

• 5+ years in technical program management, systems engineering, or software program leadership.

• Strong understanding of Windows OS integration, drivers, BIOS/FW interaction, and system validation.

• Experience working with ODMs and factory partners in NPI environments.

• Proven ability to drive complex, cross‑functional programs to on‑time delivery.

Preferred Qualifications:

• Desktop or workstation platform experience.

• Familiarity with Windows image build processes including Windows ADK, driver qualification, and factory readiness.

• Ability to read, understand, and write simple Windows scripts.

• Experience managing RTM, posting drivers for customer use, and sustaining release flows.

• Strong risk management, communication, and executive presentation skills.

Success Indicators

• On‑time Windows RTM aligned with system launch.

• Reduced late‑stage integration risk and escalations.

• Clear ownership and accountability across HP and ODM teams.

• Predictable, well‑communicated Windows software readiness for NPI platforms.

Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

The pay range for this role is $105,050 to $161,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:
HP offers a comprehensive benefits package for this position, including:

• Health insurance

• Dental insurance

• Vision insurance

• Long term/short term disability insurance

• Employee assistance program

• Flexible spending account

• Life insurance

• Generous time off policies, including;

• 4-12 weeks fully paid parental leave based on tenure

• 11 paid holidays

• Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job Posting Expiration Date: 06/01/2026

Job -

Software

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"