What You’ll Do
- Workplace Operations & Experience Ownership: Direct and elevate daily workspace operations across multiple floors or sites. Establish high operating standards for housekeeping, pantry, and food/beverage services (cafeteria and tuck shop operations), ensuring an exceptional workplace experience for employees and visitors.
- Vendor & Facilities SLA Management: Serve as the primary contact for external facilities vendors (House keeping, general maintenance, pest control, waste management, equipment leasing). Hold vendors accountable to Service Level Agreements (SLAs), resolve complex service escalations, and participate in annual vendor contract reviews and negotiations.
- Event Logistics: Partner with internal event organizers and executive stakeholders to plan, configure, and execute end-to-end logistics, decor, and AV/IT coordination for high-profile corporate events and town halls.
- Procurement, Budgeting & Reconciliation: Oversee the end-to-end purchasing lifecycle (PR-to-PO-to-payment) for office operations. Monitor department supply budgets, identify cost-saving opportunities, reconcile discrepancies between invoices and delivery logs, and coordinate with Finance for accurate month-end accruals.
- Supply Chain & Inventory Governance: Design, implement, and maintain inventory control systems across corporate merchandise/swag, office supplies, emergency/first-aid kits, and facilities consumables to ensure optimal stock levels and zero operational downtime.
- Process Optimization & Administration: Standardize and modernize office administrative workflows (courier management, secure document shredding, onboarding setup). Document standard operating procedures (SOPs).
What You’ll Bring
- Experience: 5 to 8+ years of progressive experience in corporate administration, workplace operations, or hospitality management within a fast-paced or multi-site environment.
- Autonomous Problem Solving: Demonstrated track record of exercising high judgment, anticipating operational bottlenecks, and resolving facility or administrative emergencies with minimal supervision.
- Stakeholder & Vendor Management: Proven ability to build trusted partnerships with cross-functional leadership (HR, IT, Finance, Real Estate) and firmly manage external service partners.
- Financial & Process Acumen: Experience managing operational budgets, tracking purchase orders, auditing vendor invoices, and using inventory/ticketing software (e.g., Coupa, SAP, Jira Service Management, Envoy).
- Communication & Presence: Exceptional verbal and written communication skills with the polish required to interface with executive leadership and VIP guests.
- Continuous Improvement Mindset: A proactive drive to audit existing workplace workflows, streamline inefficiencies, and drive sustainability/safety initiatives across the office.
CME Group: Where Futures are Made
CME Group is the world’s leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it – all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we’re looking for more.
At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone’s perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic.
Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here.
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