Administration Assistant (Salvos Stores)

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role Matters:

Not your average retailer, Salvos Stores is made up of a team of changemakers who are passionate about raising funds to help The Salvation Army provide over one million sessions of care to disadvantaged Australians each year through an extensive network of over 360 retail stores, as well as online.

Whether you’re sorting donations, processing invoices or driving one of our iconic trucks, every team member is valued for the incredible contribution they make to Salvos Stores. Join our crew and feel rewarded for making a difference.

Salvos Stores is a mission enterprise of The Salvation Army, a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope amid all kinds of personal hardship.

About the Role:

Reporting to the Administration Supervisor VIC, ACT & TAS, you will provide a broad range of administrative and coordination support across our Retail and Warehouse functions. Working closely with People Managers, Retail teams and operational stakeholders, you will help ensure the smooth and efficient delivery of day-to-day business activities.

Key Responsibilities:

• Maintaining accurate electronic and manual filing systems, records and correspondence
• Preparing and coordinating documentation, spreadsheets, reports and presentations
• Providing administrative support for site repairs, maintenance and facilities requirements
• Assisting with casual workforce coordination and recruitment-related administration through Workday
• Coordinating centralised stock ordering processes
• Processing orders for goods and services in accordance with organisational policies, procedures and financial delegations
• Supporting workplace health and safety processes, including risk documentation and incident reporting
• Responding to administrative enquiries and providing timely support to Retail and Warehouse stakeholders

About You:

• A Diploma in Business or equivalent relevant experience
• Demonstrated experience in a similar administrative support role, ideally within a customer-focused environment
• Strong organisational and time management skills, with the ability to manage multiple priorities
• Excellent written and verbal communication skills
• Strong attention to detail and confidence using Microsoft Office and administrative systems
• A collaborative, flexible and solutions-focused approach to your work

Why Work For Us:

• Eligible employees can access NFP Salary Packaging (up to $15,900 tax free) plus meals and entertainment benefit ($2,650)
• Generous paid Parental Leave for primary (12 weeks) and secondary carers + Purchased Leave Scheme (up to 8 weeks) + Workplace Support Leave (5 days) for volunteering in Salvos initiatives
• Flexible and hybrid WFH arrangements, access to Fitness Passport and Consumer Discounts
• Access to EAP and health & wellness initiatives
• Ongoing training and development opportunities that enhance on the job skills and proficiency
• Rewarding and fulfilling purpose driven careers that have positive and sustainable social impacts

How to Apply:

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.