Administrative Assistant

Job Posting:

JR102268 Administrative Assistant (Open)

Department:

Records , JM

Position Type:

Non-Regular Fixed Term (Fixed Term)

Open Date:

10-23-2026

Close Date:

10-25-2026

$25.00 Hourly

Job Description:

Under the direct supervision of the Registrar, this position provides administrative support to the Office of Records and Registration at Coppin State University. The Administrative Assistant must have the ability to work in a fast pace, high-volume area with accuracy and a positive attitude. Effective communication, excellent organizational, problem-solving and critical thinking skills are essential to the position. The Administrative Assistant must be able to work with the campus community as well as with external constituents and handle confidential information. As one of the first points of contact in the Records Office, the Administrative Assistant will assist in all areas to contribute to the efficient and responsive operation of the office.

Responsibilities:

• Provides administrative support to the Registrar and Records and Registration staff.
• Manage and process Academic Records forms.
• Draft, edit and generate letters, memos, and reports.
• Maintain academic files including residency petitions, withdrawal documents, grade change forms, and legal documents.
• Monitor Records Office email and disseminate request to appropriate staff.
• Maintain Registrar's calendar, coordinate meetings and make travel arrangements.
• Perform residency and grade change audits.
• Take minutes and maintain an action log for Records Office projects.
• Provide coverage for the front counter.
• Ensure Records Counter has appropriate forms and supplies.
• Process purchase requisitions and act as point of contract for office purchases.
• Maintain inventory of supplies.
• Create tracking spreadsheets for incoming mail, office budget and supplies.
• Other administrative duties as assigned.

Minimum Qualifications:

EDUCATION

• High School Diploma or GED.

EXPERIENCE

• 5 years administrative and front desk office management experience.

KNOWLEDGE, SKILLS, AND ABILITIES

• Commitment to the overall mission of Coppin State University.
• Strong professional ethics and the ability to exhibit discretion.
• Ability to offer high level customer service to internal and external customers; providing excellent, efficient and effective support.
• Strong verbal, written, and interpersonal communication skills.
• Ability to multi-task with demanding timeframes. Time management is essential to this position.
• Motivation to seek information from other offices and complete tasks with little direction. Must be a self-starter.
• 3 - 4 years' experience in an administrative position.
• Ability to work collaboratively as part of team.
• Knowledge of modern office procedures; correct English usage and grammar; database management; basic research techniques.
• Proficient knowledge of Microsoft Office Suite, student information systems, database software.

Preferred Qualifications:

• Experience working in higher education.
• Experience with educational software.

Additional Job Information:

BENEFIT SUMMARY

Contractual employees are eligible for limited benefits.  Please see the link below to view the benefits that Coppin State University has to offer.

 

https://www.coppin.edu/benefits

 

E-VERIFY STATEMENT

This agency participates in the E-Verify system for verification of citizenship and employment authorization.

Coppin State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, ethnicity, national origin, ancestry, religion, gender, sexual orientation, gender identity, genetic information, marital status, pregnancy, age, disability status or veteran status. View the EEOC Know Your Rights poster for more information regarding your rights under the law.

If you experience difficulties utilizing the online application system or you require reasonable accommodations during any part of the pre-employment process, please contact Human Resources at AskHR@coppin.edu. Please note that only inquiries regarding a request for reasonable accommodation or system issues will be responded to when contacting this e-mail account. Reasonable accommodation will be considered on a case-by-case basis.