Administrative Assistant

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity  

This role offers a compelling opportunity to work closely with senior leadership while developing a strong operational skillset. It's well suited to someone who wants to build credibility, take on responsibility, and deliver excellent administrative support in a fast-paced, collaborative environment — thriving across cross-functional and international teams while exercising discretion and professionalism in every interaction.

What You’ll  Contribute 

• Provide day-to-day administrative support to assigned leader(s)/team(s), gaining exposure to various aspects of the business and coordinating across functions and time zones.

• Manage and support travel arrangements, including transportation, accommodation, and visa requirements. 

• Organize and manage schedules and meeting agendas, including logistical planning and tracking of open action items.

• Manage expense workflows, including preparing expense reports and handling procurement requests.

• Support onboarding of new hires, including IT equipment coordination, workspace setup, and working with EMEA leaders to ensure a smooth transition.

• Always handle confidential information with professionalism and discretion.

• Act as the point of contact between EMEA teams and leadership, tracking initiatives across functions, keeping regional leaders aligned on logistics and priorities, maintaining visibility into what's happening across the region, coordinating All hands, cadence etc.

• Take on increasing responsibility as you develop in the role, with opportunities to support special projects, senior leadership, and key initiatives.
• Organize small offsite meetings, team events and other associated logistics from start to finish as needed.

What We’re Seeking  

• Recent graduate, school leaver, or Bachelor's degree holder (or equivalent); additional qualifications in administrative support or hospitality are a plus.

• 1–2 years of experience as an administrative assistant, virtual assistant, office admin assistant, or in a customer-facing role - we welcome motivated candidates eager to learn and grow.

• Strong academic record demonstrating commitment to learning and achievement.

• Proficiency in Microsoft 365, particularly Outlook, Word, Excel, and PowerPoint.

• Excellent time management skills with a strong ability to prioritize and manage competing tasks.

• Attention to detail and a proactive, problem-solving mindset.

• Natural organizational abilities paired with a keen attention to detail.

• Enthusiastic, proactive approach with a genuine desire to learn and grow.

• Excellent written and verbal communication skills, with a professional and approachable style.

• Comfortable working with cross-functional and international teams across multiple time zones.

• Ability to handle sensitive information with discretion and good judgment.

• This position follows a hybrid schedule of 1-2 days per week in the office (location to be confirmed based on team placement).

Our Offer to You  

• An inclusive culture strongly reflecting our core values:  Act Like an Owner, Delight Our Customers and Earn the Respect of Others. 

• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. 

• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. 

• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie. 

 #LI-CK1

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

•    Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.

•    Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

•    Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.  Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy