Are you passionate about supporting a dynamic legal team and enhancing client experience?
Can you manage multiple priorities with precision and professionalism?
Do you thrive in a team environment that values flexibility and initiative?
Are you ready to make a significant impact at a leading homeowner representation law firm?
Final question: When faced with a challenge, do you get excited or run away?
** IMPORTANT: TO APPLY **
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LS Carlson Law, PC, established in 2006, is a leading law firm dedicated to championing the rights of homeowners across California and Florida. With a focus on HOA disputes, business litigation, and real estate issues, we have carved out a reputation for fierce advocacy and exceptional client service. Our founder, Luke Carlson, authored the bestseller 'Bad HOA,' underscoring our commitment to homeowner rights.
We prioritize a client-centered approach, emphasizing clarity, strategic advantage, and precision in execution. Our diverse practice areas include HOA disputes, business litigation, employer defense, real estate disputes, and more. We are proud to have received 553 five-star reviews, reflecting our unwavering dedication to client satisfaction and community impact. Our mission extends beyond legal victories as we actively engage in community reform and empowerment.
As an Administrative Assistant, you will play a crucial role in ensuring the smooth operation of LS Carlson Law by supporting various administrative functions. Your expertise in organization and communication will help elevate client and team interactions, directly contributing to our mission of empowering homeowners and providing top-tier legal services. This position is pivotal in maintaining the efficiency and effectiveness of our administrative operations, allowing our legal teams to focus on advocacy and client success.
Role Scope: This is a cross-trained administrative floater position designed to support multiple functions across the California office. You will step in where needed, provide coverage across administrative responsibilities, and assist with changing priorities and special projects. This role reports to the Director of Administration and works collaboratively with attorneys, leadership, and administrative team members.
What you’ll do:
- General Support: Provide comprehensive daily administrative support across the California office.
- Mail and Phone Coverage: Assist with incoming and outgoing mail processes and provide backup telephone support.
- Document Management: Organize and manage electronic and physical files, ensuring accuracy and accessibility.
- Calendars and Scheduling: Help manage calendars, coordinate appointments, and maintain organized schedules.
- Client Interaction: Occasionally serve as a first point of contact for clients and visitors, ensuring a professional, welcoming, and service-oriented experience.
- Office Organization: Maintain a clean and organized office environment, supporting special projects as needed.
- Work Arrangement: This is a full-time, onsite position based in Aliso Viejo, CA. Standard hours are approximately 8:30 AM to 5:00 PM, Monday through Friday, with some flexibility around start and end times based on team coverage.
What we’re looking for:
- Experience: 2–3 years of administrative experience preferred, ideally within a legal or office setting.
- Customer Service & Composure: Strong customer service skills with the ability to remain calm, empathetic, and professional when interacting with upset or emotional callers and to de-escalate difficult conversations appropriately.
- Role Alignment: Genuinely enjoys administrative support work and is motivated by skill development, teamwork, and broader responsibilities rather than rapid title progression.
- Technical Skills: Proficient in Microsoft Office Suite, with the ability to learn new technologies efficiently.
- Attention to Detail: Exceptional organizational skills, with an eye for detail and accuracy in document review.
- Initiative & Dependability: Self-motivated, reliable, and willing to take ownership of responsibilities, stay productive, and step in wherever support is needed.
- Teamwork: Collaborative mindset, willing to cross-train and support various administrative functions.
- Communication: Strong written and verbal communication skills; professional demeanor.
Why you should work here:
- Professional Development: Build your skills through cross-training, regular coaching, mentorship, and exposure to multiple administrative functions in a collaborative, relatively flat organization.
- Cross-Functional Growth: Build skills across administrative functions, with the potential to be cross-trained on Retention Team responsibilities such as fee agreements and client file activation as business needs evolve. This is a potential future opportunity, not a guaranteed promotion or transfer.
- Collaborative Culture: Enjoy a supportive environment where teamwork and communication are paramount.
- Leadership Access: Work closely with leadership, gaining insights and mentoring opportunities.
- Meaningful Impact: Contribute to our mission of empowering homeowners and effecting meaningful legal reform.
- Compensation: $26 to $29 per hour, based on experience and qualifications.
Additional perks:
- Benefits: Health, dental, vision, life insurance, 401(k), and paid time off are offered. Additional benefit details will be shared during the interview process.
- Office Environment: Experience a professional, dynamic, and supportive workplace.
Join LS Carlson Law as an Administrative Assistant and be part of a team that stands for advocacy, empowerment, and positive change. If you are detail-oriented, proactive, and passionate about contributing to our mission, we invite you to apply and make a difference in the lives of homeowners we represent.
