Job Description:
We're in need of an Administrative Manager to lead our London team of eleven Executive Assistants supporting our banking teams — and to build that function as we grow.
Essential Job Functions
Lead and Develop the Team
- Proven experience managing a team of Executive Assistants or administrative staff directly, ideally a team of eight or more
- Has run full performance cycles: setting objectives, collecting and weighing feedback from several stakeholders, and calibrating ratings across a team
- Has handled underperformance directly, including documented conversations and improvement plans, and can show how it was resolved
- Has contributed to pay, bonus or promotion decisions
Operational and Resourcing Judgement
- Experience planning coverage across many principals, matching EAs to bankers by working style, seniority and workload
- A record of keeping service steady through absence, leave peaks and changes to teams
- Able to spot workload pressure early and act before it causes problems
- Able to build a clear, evidence-based case for extra headcount
Hiring and Onboarding
- Has run hiring end to end: defining the role, briefing and managing agencies, screening, interviewing and making the final decision
- Interviews with structure and can assess judgement, discretion and resilience, not just technical skills
- Familiar with UK pre-employment steps, such as right-to-work checks, references and background screening, and with structured onboarding
Function Ownership
- Has set and enforced team standards, protocols and escalation routes
- Expert user of Microsoft 365, especially Outlook calendar management, and of travel and expense systems such as Workday
- Comfortable acting as superuser and leading the adoption of new systems or processes
- Understands records-keeping and compliance obligations in a regulated environment
Personal Attributes
- High discretion and sound judgement with confidential information
- Calm and credible with senior, demanding stakeholders; can push back and resolve issues tactfully
- Fair and consistent, with a sense of accountability that the team trusts
- Write and speaks clearly and with authority
Preferred Qualifications
- Sector background: experience in investment banking, private equity, advisory or a similar front-office financial services setting
- Career path: has worked as a senior EA before moving into management, which gives credibility with the team and a real understanding of desk demands
- Scaling: has grown a team, building hiring plans, career levels or development paths for EAs
- Regulatory awareness: familiar with FCA-regulated environments, including the Senior Managers and Certification Regime (SM&CR) conduct expectations, information barriers, and UK GDPR as it applies to employee and client data
- Employment practice: working knowledge of UK employment practice, such as absence management, flexible working requests and capability processes, and experience working with HR business partners
- Global coordination: experience coordinating with administrative teams in other regions, such as New York or Hong Kong, on cross-border coverage and shared standards
About Us:
Guggenheim Securities is the investment banking and capital markets business of Guggenheim Partners, a global investment and advisory firm. Guggenheim Securities offers services that fall into four broad categories: Advisory, Financing, Sales and Trading, and Research. Guggenheim Securities is headquartered in New York, with additional offices in Chicago, Boston, Atlanta, San Francisco, and Houston.
For more information, please visit GuggenheimSecurities.com, follow us on LinkedIn or contact us at GSLateralRecruiting@guggenheimpartners.com or 212.518.9200.
Guggenheim Securities, LLC (“GS”) does not accept unsolicited resumes or applications. GS considers any resume or application to be unsolicited if (a) received from an entity or individual without a current recruiting agreement with GS or (b) submitted to anyone at the firm other than through the process set forth in the recruiting agreement between GS and the submitting entity or individual, and GS will not pay a fee to any entity or individual for such submission.
