Agency

NC State Highway Patrol

Division

NC State Highway Patrol

Job Classification Title

Administrative Specialist I (S)

Position Number

60030997

Grade

NC08

About Us

The North Carolina State Highway Patrol's primary mission is to reduce collisions and make the highways of North Carolina as safe as possible. The NCSHP has more than 1,600 troopers who cover nearly 80,000 miles of North Carolina roadways, more than any other state except Texas. In addition to enforcing the state's traffic laws, state troopers also guide traffic during hurricane evacuations, re-route traffic around hazardous chemical spills, and they stand ready should any act of terrorism occur. State Troopers are committed to protecting North Carolina's motoring public.

Description of Work

Are you looking for an administrative role performing meaningful work in a government agency? The NC State Highway Patrol is seeking an Administrative Specialist to join our team. The Administrative Specialist will provide support to the First Sergeant and other district staff in the overall operation of Troop F, District 11.

Knowledge Skills and Abilities/Management Preferences

Key Responsibilities

• Manages inventory of supplies (uniform and administrative items) as well as office equipment.
• Manages email correspondence utilizing Microsoft Word, Excel and Outlook by responding and forwarding key subject matter to groups and individuals.
• Diligently monitors policy and procedure changes and distributes same to members.
• Provides advisory and clerical support for Sergeants.
• Reinforces agency mission by encouraging attitudes and conditions that promote an improved work environment.
• Attends training and in-service schools as required.
• Accesses the Administrative Office of the Court computer system to review uniform citation status.
• Serves on teams and boards at the pleasure of the Troop Commander and/or Senior Patrol Management.
• Independently prioritizes key responsibilities to ensure assigned tasks are completed accurately and timely.
• Maintain files and Patrol correspondence through the established District Filing Guide system.

 

Reports/Scheduling:

 

• Gathers data and compiles same in report/spreadsheet format.
• Enters traffic enforcement data into computer database.
• Aids in the interpretation and completion of forms and reports.
• Records and maintains timekeeping balances, i.e., shift premium compensation, sick and vacation leave balances.
• Tracks due dates of reports and expiration of equipment for the District.

 

Customer Service/Public Contact: Position interacts with the following:

 

• Administrative Office of the Courts personnel to assist with court dates for uniform members and updating citation information.
• Department of Transportation personnel for roadway conditions, weather conditions, traffic control situations, traffic signage/lights and planning for special events.
• Division of Motor Vehicles for driver’s license, registration and insurance information.
• Public officials for the purposes of legislative action matters; coordination of special law enforcement events.

Please note: Job postings close at 11:59:59 p.m. the night before the listed Posting End Date above.

Recruitment Range: $39,244-$61,320

To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit-(Prepopulated in WD)

 

Candidates meet the minimum qualifications of this position if they meet the minimum education and experience listed on the vacancy announcement. Vacancy specific knowledge, skills, and abilities (KSAs) and/or management preferences are not required. If you possess any of the following skills or qualifications, please include them in your application:

• Experience answering phones and greeting the public
• Experience maintaining electronic/paper filing systems
• Experience using Microsoft Office products (Excel, Outlook, and Word)

Position/Physical Requirements:

• Typical work schedule: Monday-Friday; 8:00AM-5:00PM

Note: Qualified recommended applicant(s) must undergo and successfully pass:

• Criminal Background Investigation

• Drug Screening Test
  
  

This position is located at:

1033 Smyre Farm Road

Newton, NC 28658

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school diploma or General Educational Development (GED) diploma

AND

two years of related administrative experience; or equivalent combination of education and experience.

 

Click here to learn about employee perks and benefits

Click here to see the Total Compensation Calculator

 

 

Supplemental and Contact Information

 

The NC State Highway Patrol (NCSHP) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence.

 

https://www.ncshp.gov

 

The Mission of the North Carolina State Highway Patrol is to protect our State with integrity, loyalty, and professionalism. The North Carolina State Highway Patrol will excel as a national leader in public service through innovative law enforcement, strategic preparedness, and community engagement.

 

 

We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace.  NCSHP supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community.

 

Application Resources

 

 Be sure to complete the application in its entirety.   Resumes will not be accepted in lieu of completing this application.

·        Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

·        Due to the volume of applications received, we are unable to provide information regarding the status of your application. The hiring process may take several weeks.

·        Be sure to complete the application in full. Applicants are unable to submit more than one application to an individual posting.  Only one application received prior to the closing date will be accepted.  Applications must be submitted by 11:59:59 PM on the night prior to the closing date.  

 

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions.  Transcripts, and degree evaluations may be uploaded with your application.  If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.

 

Veteran’s and National Guard Preference

Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application.

 

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.

 

Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application.

 

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCSHP is committed to the full inclusion of all qualified individuals. As part of this commitment, NCSHP will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
 
Employment Eligibility
It is the policy of the State of North Carolina and NCSHP that all employees provide proof of employment eligibility (immigration and naturalization) before or on the first day of employment.   We participate in E-Verify (Employment Eligibility Verification System).

 

CONTACT INFORMATION:

North Carolina State Highway Patrol

512 North Salisbury Street

Raleigh, NC 27610

Email: HR-Workday-Recruitment-Employment@ncshp.gov

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Angela Anita Avant-Jones

Recruiter Email:

ANGELA.AVANT-JONES@NCSHP.GOV