Administrative Support – Medical Underwriting

Alberta Blue Cross® is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1.8 million members and take an active role in promoting wellness. We believe in what we do—and place trust in our employees to deliver our vision.

Working at Alberta Blue Cross® means having a career where you’ll be recognized for your contributions. We value diversity, encourage our team members to maintain a healthy work-life balance and provide opportunities for career growth.

OVERVIEW:

Under the direction of the Manager of Medical Underwriting, this 12-month temporary role is responsible for providing administrative and clerical support to the Manager and all Medical Underwriters in accordance with the required standards, policies and procedures of the department. 

In this hybrid role, you will be required to commute to the Edmonton office.

WHAT YOU WILL DO:

• Prepare correspondence for group members, plan administrators and third parties.
• Responsible for accurate verbal and written communication.
• Communicate with other Alberta Blue Cross departments to provide and exchange information.
• Respond to telephone and email inquiries from members.
• Communicate with third party vendors and medical staff.
• Book Paramedical Exams and order documentation from physicians.
• Update various databases.

WHAT YOU WILL HAVE:

• Must have excellent verbal and written communication skills.
• Must have strong computer skills.
• Must possess knowledge of and experience with Microsoft Word and Excel.
• Must have a thorough understanding of employer sponsored programs.
• An understanding of medical terminology would be considered an asset and applicants will be given priority.
• Must be meticulous and detail-oriented.
• Must have excellent time management skills.
• Must exhibit professionalism, punctuality, and reliability.
• Must be a strong team player with a cooperative attitude.

This position will remain open until a suitable candidate is selected.

Alberta Blue Cross® is an inclusive employer committed to a workplace that reflects the diversity of the communities we serve. We empower and are advocates for our team members by welcoming, respecting and valuing their unique perspectives, backgrounds, and experiences.

We offer the opportunity to work in an innovative, high-energy team-focused environment. If you have the qualifications we are looking for, apply online at careers.ab.bluecross.ca

A criminal record check satisfactory to Alberta Blue Cross will be required as a condition of employment, following a conditional offer.