Adoption and Change Management - Technology and Operations - Vice President

About this role

Vice President, Adoption and Organizational Change Management – Enterprise AI Adoption

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

Role Summary

Seeking a strategic, individual contributor to drive enterprise-wide AI adoption across the enterprise. This VP-level role will develop change strategies for global initiatives, develop and deliver training, and execute adoption programs. The ideal candidate will partner with global stakeholders to ensure successful transformation with minimal disruption.

Key Responsibilities

• Design and deliver regional and global AI adoption programs
• Design and deliver tailored training content for diverse employee groups
• Execute change strategies aligned with business goals and regulatory standards
• Partner with senior leaders and cross-functional teams to drive adoption
• Align with product stakeholders and communications partners to ensure effective messaging throughout engagements
• Build stakeholder engagement and manage resistance across regions
• Monitor adoption metrics and adjust strategies based on data insights
• Ensure compliance, risk mitigation, and cultural alignment throughout execution engagements

Required Qualifications

• 10+ years in change management, with at least 5 years experience in global financial services
• Demonstrated stakeholder engagement experience
• Proven success in enterprise technology or AI transformation initiatives
• While a technical background is not necessary, strong technical confidence will support success
• Strong instructional design and facilitation skills, including technical training
• Excellent communication skills, relationship-building, and executive presence
• Demonstrated knowledge of common change management methodologies

Key Competencies

• Strategic thinking and business acumen
• Relationship management
• Global mindset and cultural fluency
• Data-driven decision-making
• Curiosity, and a commitment to continual learning
• Empathy, adaptability, and resilience
• Ability to influence without authority

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

Guidance on AI use for candidates

At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

To learn more about BlackRock, please visit Careers.BlackRock.com. We also encourage you to get to know us on LinkedIn, Instagram, YouTube, X, and TikTok.

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.