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Provide crisis intervention to SCS clients in rural and Louisville Metro locations. Clients may be both adults and youth.
Assess the situation, engage and develop rapport, and de-escalate.
De-escalate person in crisis and determine what you can do to help them today; this may occur in person in the community, at the individual's residence, etc.
In consultation with appropriate SCS staff/therapist, assist in development of a plan in consultation with appropriate SCS staff / therapist utilizing the strengths of the individual and available community resources to resolve the immediate crisis.
Provides advocacy services on behalf of clients.
Facilitate follow-up interventions with the individual as needed.
Complete and coordinate accurate, timely, and thorough documentation of all interventions transacted during the work shift.
Perform other duties as assigned, including responding to emergency coverage needs.
Attend and participate in staff and team meetings.
Utilize person centered and trauma informed approach to each interaction.
EDUCATION
High school diploma or GED required. Bachelor’s degree preferred.
EXPERIENCE
Minimum of four years’ experience in human services with a high school diploma or equivalent (and) active peer certification at time of hire, or
Bachelor’s degree in Sociology, Social Work, Psychology, Special Education, Human Services, or related field of study with no experience.
Good communication and interpersonal skills.
Knowledge of available community resources.
Ability to make sound decisions and judgments in stressful or unusual situations.
The ability to work in a team environment
PHYSICAL DEMANDS
Position requires lifting of 20 pounds maximum, with frequent lifting and/or carrying of items weighing up to 10 pounds or requires significant periods of walking or standing.
Exposure to threat of bodily harm from clients or families.
Normal tasks may involve exposure to blood, bodily fluids, or tissue.
May involve 24-hour on-call responsibilities.
Ability to work a flexible schedule including evenings and weekends.
Have and maintain a valid driver’s license with no more than 6 points.
