Sydney CBD Area
Onsite
See Yourself in the Team
The Credit Cards business is one of Australia's largest and most sophisticated consumer finance portfolios, serving millions of customers across every stage of their financial journey. At the centre of that business sits a highly influential Analytics & Insights team, partnering across Product, Marketing, Risk, Strategy and Technology to turn data into decisions that shape customer outcomes and business performance. Here, you'll join a team of talented analytics professionals responsible for solving complex commercial problems, uncovering growth opportunities and influencing strategic direction through evidence-based insights. From customer engagement and retention strategies through to portfolio optimisation, regulatory response and business performance measurement, your team's work helps determine where the business invests, how we engage customers, and how we continue to evolve one of the country's leading credit card portfolios.
Your Impact and Contribution
As part of the Credit Cards team, you’ll use data to uncover insights that help us better understand our customers, portfolio and business performance, supporting better decisions and outcomes. Working alongside experienced Advanced Analytics & Insights professionals, you’ll explore business questions, analyse customer and portfolio data and help identify opportunities to improve customer and commercial outcomes. You’ll develop your technical capability while gaining exposure to statistical analysis, predictive modelling, machine learning and emerging AI approaches. Working with colleagues across Product, Marketing, Risk, Strategy and Engineering, giving you the opportunity to see how analytics moves from an initial question through to insight, recommendation and business application. In summary, you may expect to:
You’re curious, analytical and interested in understanding why something is happening, not simply reporting what the data says. You enjoy working with data, solving problems and turning analysis into insights that people can understand and act on. To this role, you'll bring:
At CommBank, we're committed to building a diverse and inclusive workforce that reflects the customers and communities we serve. We support our people with flexibility, wellbeing initiatives and opportunities to develop and grow their careers. If you require adjustments to participate in our recruitment process, please let us know and we'll work with you to identify the best way to support you. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're aware of accessibility issues on this site and encourage you to use the 'Report Issue' option if you require assistance.
If you're Aboriginal and/or Torres Strait Islander and interested in this opportunity, we encourage you to apply. If you would like to discuss the recruitment process or require support during the application journey, please contact us at indigenouscareers@cba.com.au.
A note for internal applicants:
For existing permanent CommBank employees, this opportunity will be facilitated as a secondment for the fixed-term period. Your permanent employment will not be impacted by accepting the secondment, and at the conclusion of the term, you’ll be able to return to your substantive/home role. If you have any questions about how the secondment arrangement would work, please feel free to reach out.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
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