High Point University is seeking an Advancement Data Specialist to join the Office of Institutional Advancement (IA). This entry-level position is responsible for maintaining IA systems through data updates, changes, and cleanup, as well as extracting data to support a variety of list requests from the IA database. These functions are essential to the successful administration of the University's fundraising efforts.
This position also serves as a backup for other key Advancement Services functions, including gift processing and statistical reporting.
QUALIFICATIONS:
Education
- Undergraduate degree from an accredited college or university preferred.
Experience and Training
- A minimum of one to two years of experience with Raiser’s Edge, a comparable fundraising system, or a relational database is required;
- A minimum of one to two years of experience with data management, manipulation, or cleanup is required;
- Strong experience using Microsoft Office software is required.
Knowledge, Skills, Ability:
- Knowledge of system databases, data elements, and data management;
- Understanding of programming logic;
- Strong analytical skills;
- Proficiency in Microsoft Office computer applications (Word, Excel);
- Strong communication skills;
- Critical thinking abilities;
- Strong attention to detail;
- Ability to maintain confidentiality, utilize discretion and exercise good judgement.
ESSENTIAL FUNCTIONS:
- Performs ongoing data maintenance of the IA database, ensuring accuracy and integrity on biographical, demographical, and education information;
- Performs data synchronization with other offices to ensure accurate student, faculty, and staff records.
- Incorporates changes and updates including, but not limited to returned mail, iarecordupdates, obituary finder, white pages, alumni finder, etc.;
- Research ambiguous or incomplete updates to ensure constituent records are complete.
- Cleans up and validates data as directed, including special projects;
- Acquires data from primary or secondary data sources to incorporate changes or new data into the Raiser’s Edge database;
- Assists with management of external systems integrated with the Raiser’s Edge CRM, including Salesforce Marketing Cloud, Omatic Cloud and Event Management software.
- Designs and creates queries/exports for data extraction and ad-hoc list pulling for mailing lists, contact lists, geographical constituent lists, etc.;
- Maintains and manages documentation regarding list criteria, obtaining appropriate approval before and after data extraction and sharing;
- Contributes to team effort by assisting with other Advancement Services work as needed, to include gift logging, gift or profile/account processing, document imaging, event registration processing, scorecard processing, research, stewardship, etc.;
- Identifies and defines new process improvement opportunities;
- Assists in testing data as needed;
- Assists in documentation and policy/procedure writing as needed;
- Ensures accuracy of information by making revisions according to policies and procedures;
- Communicates routinely and effectively with the Director of Data Analysis and Prospect Research.
ACCOUNTABILITY:
- Ensures timely and accurate revisions to data, reporting, and processing.
CONTACT INFORMATION:
For more information about this position, please contact Rita Williams, Assistant Vice President for Advancement Services at rwillia0@highpoint.edu, or Harry Stillwell, Director of Advancement Data Analysis and Research at hstillwe@highpoint.edu
