Job Description Summary

We are looking for an IT Specialist with solid experience in corporate profile management, cloud platforms, and IT service management. The resource will be part of the DT Operations team and will play a key role in the management and maintenance of Single Sign-On solutions, HP PaaS platforms, ServiceNow, and the Microsoft 365 ecosystem. The role is intended to be performed 100% on-site and is intended for Italian

Job Description

At GE Vernova's Aero Alliance site in Florence, our Digital Technology (DT) Operations team is the backbone of day-to-day IT delivery for the business. As an IT Support Specialist, you'll play a key role in managing user environments, securing digital identities, and ensuring the cloud platforms and collaboration tools that our teams depend on are running smoothly and securely.

This is a hands-on, onsite role where you'll work across a modern technology stack — from Single Sign-On (SSO) and identity management to Microsoft 365 administration and cloud platform support — and where your work will have a direct, visible impact every day.
 

You'll support and maintain the full range of IT services across the Florence site, acting as a key point of expertise for users, internal teams, and the broader DT Operations function. Specifically, you will:

• Manage user environments and device deployment — oversee the deployment and configuration of user PCs and corporate mobile devices in line with company policies and Mobile Device Management (MDM) platform standards; manage user troubleshooting and resolve day-to-day IT issues efficiently.
• Administer identity and access management — manage SSO solutions based on Security Assertion Markup Language (SAML) 2.0, OAuth 2.0, and OpenID Connect protocols; administer Identity Providers (IdP) including Azure Active Directory (Azure AD); oversee Multi-Factor Authentication (MFA) platforms such as Ping ID and YubiKey; manage automated user provisioning and deprovisioning via System for Cross-domain Identity Management (SCIM); and monitor authentication logs to identify and respond to identity-related security incidents.
• Support cloud and Platform-as-a-Service (PaaS) environments — contribute to the management and optimisation of PaaS infrastructure; collaborate with development teams on the deployment and maintenance of cloud-native applications; and monitor platform performance, scalability, and service availability.
• Manage IT service requests and tickets — use ServiceNow across IT Service Management (ITSM) modules including Incident, Problem, and Change Management; support users and deliver internal training on platform use.
• Administer Microsoft 365 and collaboration tools — manage Microsoft 365 tenants across Exchange Online, SharePoint, Teams, OneDrive, and Intune; administer licences, groups, security policies, and compliance settings in the Admin Center; configure Microsoft Teams as the corporate communication platform; and manage Data Loss Prevention (DLP), retention, and Information Protection policies.
   

You're an IT professional with solid experience across identity management, cloud platforms, and enterprise systems — someone who brings both technical depth and clear communication skills, and who thrives in a dynamic, collaborative environment.
 

Required

• A formal education in Information Technology, Computer Science, or a related discipline is valued, but we are most interested in your total experience and professional achievements.
• Proven experience in an IT role with a focus on identity management and enterprise systems.
• Solid proficiency in Microsoft 365 and related administration tools.
• Hands-on experience with ServiceNow (ITSM modules).
• Working knowledge of PowerShell for automation and scripting within the Microsoft environment.
• Familiarity with Zero Trust Security concepts and the IT Infrastructure Library (ITIL) framework.
• Good command of technical English (B2 level or above).
• Eligibility to apply under Italian Categoria Protetta legislation (Law 68/1999, Article 1).
   

Preferred

• ServiceNow ITSM or Certified System Administrator (CSA) certification.
• Experience working in complex, multi-stakeholder IT environments.
• Demonstrated proactive approach to continuous learning and adopting new IT technologies.
   

GE Vernova is on a mission to electrify and decarbonise the world — and that mission depends on a secure, reliable, and connected digital infrastructure. At our Florence site, you'll join a team that takes IT seriously as a business enabler, working with modern tools and a global network of colleagues. We are committed to building an inclusive workplace where everyone can contribute fully, and we actively welcome applications from candidates of all backgrounds, including those with disabilities or protected status under Italian law.

 

Position / Posizione: Aero Alliance Firenze IT Support Specialist (Categoria Protetta Art. 1)

Management Level / Livello di Inquadramento: PB

Position Posting Date / Data di pubblicazione della posizione: 08/06/2026

Salary Range / Fascia retributiva:
La fascia retributiva prevista per la posizione è compresa tra €31.800 e €47.700 lordi annui. La retribuzione specifica sarà determinata sulla base dell'istruzione, delle qualifiche, dell'esperienza e delle competenze del candidato.

The pay range for this position is between €31,800 and €47,700 gross per annum. The specific compensation offered will take into account the candidate's education, qualifications, experience, and skill set.

Bonus Plan Eligibility / Eleggibilità al Piano Bonus
La posizione prevede l'eleggibilità al piano bonus variabile, con un incentivo target pari al 5% della retribuzione annua lorda, subordinato al raggiungimento degli obiettivi aziendali e delle performance individuali.

The position is eligible for the Variable Bonus Plan, with a target incentive of 5% of annual base salary, subject to business performance and individual achievement.

Contratto Collettivo Applicabile
Alla posizione si applica il Contratto Collettivo Nazionale di Lavoro Metalmeccanico (CCNL Metalmeccanico).

A Collective Bargaining Agreement (Metalworking CBA) applies to this position.

Retribuzione Base / Base Salary
La retribuzione segue le tabelle salariali previste dal CCNL Metalmeccanico, che definiscono i livelli di inquadramento e i relativi minimi salariali.

The remuneration follows the salary scales established by the Metalworking CBA, which define job grades and minimum salary levels.

Pensione Integrativa Cometa / Cometa Pension Fund
Tutti i dipendenti, ad eccezione dei dirigenti, possono aderire al fondo pensione Cometa. Il contributo aziendale è pari al 2% della retribuzione minima contrattuale (2,2% per i dipendenti under 35), mentre il contributo del dipendente è pari all'1,2%.

All employees, except executives, are eligible to join the Cometa Pension Fund. The employer contributes 2% (2.2% for employees under 35), while the employee contribution is 1.2%, based on the contractual minimum salary.

Assistenza Sanitaria / Medical Benefits
Per il personale non dirigente, la copertura sanitaria è fornita tramite Assicurazioni Generali.

For non-executive employees, medical coverage is provided through Assicurazioni Generali.

Per i dirigenti, il piano sanitario è gestito tramite FASI e Generali.

For executives, medical coverage is provided through the FASI and Generali plans.

Welfare Basket / Flexible Benefits
È previsto un credito welfare annuale di €250, come previsto dal CCNL, utilizzabile tramite portale dedicato per rimborsi relativi a istruzione, attività sportive, viaggi e previdenza complementare.

An annual welfare credit of €250 is provided under the CBA and can be used through a dedicated platform for education, sports, travel, and pension-related expenses.

Assicurazione Infortuni / Accident Insurance
La posizione include una copertura assicurativa contro gli infortuni.

The position includes accident insurance coverage.

Invalidità Permanente da Malattia / Permanent Disability Due to Illness
È prevista una copertura assicurativa per invalidità permanente derivante da malattia.

Insurance coverage is provided for permanent disability resulting from illness.

Straordinari / Overtime Premiums
Le maggiorazioni per lavoro straordinario sono disciplinate dal CCNL Metalmeccanico e variano in funzione della tipologia di attività svolta (impiegati, operai turnisti e non turnisti), della fascia oraria e del giorno di svolgimento della prestazione lavorativa.

Overtime premiums are regulated by the Metalworking CBA and vary according to employee category, work schedule, and time of work.

Employee Assistance Program (EAP)
L'azienda mette a disposizione un servizio di supporto disponibile 24 ore su 24, 7 giorni su 7, che offre assistenza psicologica, legale e finanziaria.

The company provides a global Employee Assistance Program offering 24/7 psychological, legal, and financial support.

Maggiorazioni e Indennità di Turno / Shift Premiums and Allowances
Per gli operai turnisti è prevista una maggiorazione del 20% per le ore lavorate tra le 18:00 e le 22:00, oltre a un'indennità di €3,50 per ogni turno lavorato.

For shift workers, a 20% premium applies to hours worked between 6:00 PM and 10:00 PM, together with a €3.50 allowance per shift worked.

Additional Information