Industry/Sector
Not Applicable
Specialism
SAP
Management Level
Manager
Job Description & Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
In SAP supply chain and operations at PwC, you will specialise in providing consulting services for SAP supply chain and operations applications. You will analyse client needs, implement software solutions, and offer training and support for seamless integration and utilisation of SAP supply chain and operations applications. Working in this area, you will enable clients to optimise their supply chain processes, improve operational efficiency, and achieve their strategic objectives.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Analyse and identify the linkages and interactions between the component parts of an entire system.
- Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
- Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
- Develop skills outside your comfort zone, and encourage others to do the same.
- Effectively mentor others.
- Use the review of work as an opportunity to deepen the expertise of team members.
- Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple, yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Every day we are motivated and passionate about making our clients’ better.
Within our Managed Services platform, PwC delivers integrated services and solutions that are grounded in deep industry experience and powered by the talent that you would expect from the PwC brand. The PwC Managed Services platform delivers scalable solutions that add greater value to our client’s enterprise through technology and human-enabled experiences. Our team of highly-skilled and trained global professionals, combined with the use of the latest advancements in technology and process, allows us to provide effective and efficient outcomes. With PwC’s Managed Services our client’s are able to focus on accelerating their priorities, including optimizing operations and accelerating outcomes. PwC brings a consultative first approach to operations, leveraging our deep industry insights combined with world class talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients need flexible access to world class business and technology capabilities that keep pace with today’s dynamic business environment.
Within our global, Managed Services platform, we provide Application Evolution Services (formerly Application Managed Services), where we focus more so on the evolution of our clients’ applications and cloud portfolio. Our focus is to empower our client’s to navigate and capture the value of their application portfolio while cost-effectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic, efficient and cost-effective.
As a member of our Application Evolution Services (AES) team, we are looking for candidates who thrive working in a high-paced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support, enhancement and optimization work, as well as strategic roadmap and advisory level work. It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective, but also a relationship perspective.
Minimum Degree Required (BQ) *:
BE / B Tech / ME / M Tech / MBA
Required Field(s) of Study (BQ):
Preferred Field(s) of Study:
Minimum Year(s) of Experience (BQ) *:
10-16 years of experience
Certification(s) Preferred:
Preferred Knowledge/Skills *:
General skill set
- As a Manager, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:
- Proactively assist in the management of a portfolio of clients, while reporting to Senior Managers and above.
- Be involved in the financial metrics.
- Be actively involved in business development activities to help identify and research opportunities on new/existing clients.
- Contribute to the development of your own and team’s technical acumen.
- Use data and insights to inform conclusions and support decision-making.
- Adherence to SLAs, experience in incident management, change management and problem management.
- Develop new skills and strategies to solve complex technical challenges.
- Assist in the management and delivering of large projects.
- Train, coach, and supervise staff to recognize their strengths and encourage them to take ownership of their personal development.
- Act to resolve issues which prevent the team working effectively.
- Keep up to date with local and national business and economic issues.
- Continue to develop internal relationships and the PwC brand.
- Build a strong team environment that includes client interactions, workstream management, and cross-team collaboration.
- Actively engage in cross competency work and contribute to COE activities.
- Demonstrating project management skills including the ability to manage multiple projects simultaneously while being detail oriented.
Strong Knowledge in:
- 3 to 6 years of hands-on experience in Project Management
- Experience in supporting project management activities for multinational large scale SAP support projects
- Experience in performing project management activities from offshore that includes/ support project initiation, cost management, communication, preparing status, quality management/ monitoring, resource management, risk management, etc.
- Experience in project management tool such as SAP Solution Management, Microsoft Project Planning, JIRA, etc.
- Basic understanding of ITIL key components such as Service value system and the four Dimensions model.
- Very good knowledge and understanding of different IBP models such as IBP for S&OP and IBP for demand, IBP for supply
- Good understanding on IBP for Inventory, IBP for supply and response, IBP for Control tower.
- Experience working with integration tools such as HCI/SDI to integrate between different source systems with IBP.
- Experience in APO DP and SNP would be an added advantage.
- Ability to create Process Definition Document / Design Document (PDD) and Business Process Procedure (BPP) for the solutions provided.
- Ability to configure SAP APO DP and deliver work products / packages confirming to the Client's Standards & Requirements.
- Ability to create Process Flows in Microsoft Visio’s for the client’s proposed business processes.
- Integration of SAP DP with other SAP APO modules.
- Experience in ECC production planning would be an added advantage.
- Experience in S/4HANA enterprise management would be an added advantage
- Understand client requirements, provide solutions, functional specifications and configure the system accordingly.
- Ability to create Process Definition Document / Design Document (PDD) and Business Process Procedure (BPP) for the solutions provided.
- Ability to configure SAP IBP module and deliver work products / packages confirming to the Client's Standards & Requirements.
- Strong configuration hands on experience in planning and execution
- Integration of the SAP IBP module with other SAP modules such as SAP BPC, ECC and with external applications as well.
- Ability to create presentation/workshop decks for Blueprint that need to be conveyed and be able to present them to the client.
- Ability to create Process Flows in Microsoft Visio’s for the client’s proposed business processes.
- End to End process knowledge for upstream and downstream data modeling.
- In addition to the above the candidate should have been involved in the following during the life cycle of SAP implementation:
- Unit Testing, Cycle Testing
- Integration Testing
- User Manual Preparation
- User Support activities
- Exposure to different implementation methodologies
- Regularly interact with the onsite team/client
- Provide status updates in daily/weekly conference calls
- Maintain cordial relationship with onsite team/client
Strong Knowledge and hands on with the following aspects of DP:
- At least one implementation experience
- Hands on configuration experience on APO DP
- APO BW modeling/ planning area configuration
- Integration with TPM will be a nice to have experience
Preferred Skills
Familiarity on the basic business processes with the following Functional Areas:
- SAP PP or SAP APO PPDS
- SAP APO DP and SAP APO SNP
- Worked on integration with other modules like APO SNP, PPDS and PP
Travel Requirements
Up to 20%
Job Posting End Date
