What We Can Achieve Together

The Donor Engagement Coordinator is a key member of the Africa Development Team, working to coordinate and execute donor travel to the region. Donor travel is a key fundraising strategy; a pillar of donor engagement. The coordinator is responsible for working with a variety of stakeholders to organize meaningful experiences for supporters and prospective supporters to see TNC’s work on the ground in Africa for the purpose of learning and contributing financial resources to support the work.

The Donor Engagement Coordinator will work towards meeting the strategic priorities of the team by helping to deliver successful and meaningful donor experiences. This includes coordinating with fundraising colleagues, conservation teammates, team leadership and external stakeholders to plan detailed itineraries executed with professionalism and precision. They will manage, track, and report on data related to donor travel, and stay updated on market trends and industry standards. They will participate in managing travel budgets and help to implement processes and practices in order to improve program effectiveness, based on in-depth understanding of TNC’s travel policies and procedures. The Donor Engagement Coordinator will communicate effectively and distribute information to assist the team in making decisions, solving problems, and improving workflow.   

We’re Looking for You

This role is open to candidates based in any country where TNC operates in Africa (Angola, Gabon, Kenya, South Africa, Tanzania and Zambia), with a preference for locations that have a heavy presence in the tourism industry, namely, South Africa, Kenya, and Tanzania. The coordinator will report to the Africa Donor Engagement Strategist, who is based in the eastern United States.

The ideal candidate should have a background in travel planning, with strong communication skills and a proven track record of managing multiple high-level trips at once. This is an exciting opportunity to join a team of fundraising professionals and contribute to the ongoing mission of The Nature Conservancy’s Africa Region.

The Africa Development team values emotional intelligence, flexibility and collaboration. We pride ourselves on being valuable contributors and partners to our colleagues around the world that we work with every day. If you are motivated to be part of some incredibly meaningful efforts in the service of people and nature and the planet we share, we hope you will apply today!

What You’ll Bring

RESPONSIBILITIES AND SCOPE

• Provide travel and administrative support to the Africa Development Team, make day-to-day decisions within the scope of work assignments and prioritize work independently.
• Plan up to 10-12 trips per year, exercising independent judgment based on experience and analyses.
• Coordinate multiple trips with differing levels of complexity at once, working within defined timelines and budgets.
• Work with a variety of stakeholders, including external travel professionals, donors, and TNC colleagues on detailed planning and internal coordination.
• Ensure compliance with TNC’s travel policies and procedures.
• Financial responsibilities include working within a budget, analyzing and developing invoices, and delivering on contracts with tourism providers.
• May supervise contractors, volunteers, and/or temporary staff.
• Identify routine problems and utilize existing resources for resolution, referring difficult questions and problems to the supervisor.
• Be willing to travel and work flexible hours as needed
• Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain.
• Work is diversified and may not always fall under established practices and guidelines.
• Work within the scope of program’s strategic goals.

MINIMUM QUALIFICATIONS

• Bachelor’s degree and 2 years’ experience in the travel industry across Africa, or equivalent combination.
• Experience building relationships with staff, customers and vendors.
• Experience generating reports and interpreting data.
• Experience in business writing, editing, and proofreading.
• Experience working across teams.
• Experience, coursework, or other training in principles and practices of high-end travel.

DESIRED QUALIFICATIONS

• Multi-lingual skills and multi-cultural or cross-cultural experience are appreciated.
• Ability to analyze information for the purpose of coordinating and planning activities and solving problems.
• Ability to use existing technology to achieve desired results.
• Ability to work under pressure and perform repetitive tasks.
• Experience interpreting guidelines to achieve desired results.
• Experience with databases and spreadsheet software.
• Knowledge of current trends in the travel industry.
• Strong organization skills, accuracy, and attention to detail.

Who We Are:

The Nature Conservancy’s mission is to protect the lands and waters upon which all life depends. As a science-based organization, we create innovative, on-the-ground solutions to our world’s toughest challenges so that we can create a world in which people and nature thrive. We’re rooted in our mission and guided by our values, which include respect for all people, communities, and cultures. Whether it’s career development, flexible schedules, or a rewarding mission, there’s many reasons to love life inside TNC. Want a better insight to TNC? Check out our TNC Talent playlist on YouTube   to hear stories from staff or visit  Glassdoor.

One goal is to cultivate an inclusive work environment so that all our colleagues around the globe feel a sense of belonging and that their unique contributions to our mission are valued. In addition to the requirements in our job postings, we recognize that people come with talent and experiences outside of a job and consider each applicant’s unique experience. Please apply – we’d love to hear from you. To quote a popular saying at TNC, “you’ll join for the mission, and stay for the people.”

What We Bring:

Since 1951, TNC has been doing work you can believe in. Through grassroots action, we have grown from a small non-profit into one of the most effective and wide-reaching environmental organizations in the world. Thanks to more than 1 million members, over 400 scientists, and the dedicated efforts of our diverse staff and partners, we impact conservation around the world! 

TNC offers competitive and comprehensive benefits packages tailored to the individual countries where we work. These may include health care benefits, retirement benefits, parental leave, paid time off, life insurance, and disability coverage as well as an employee assistance program and other life and well-being benefits. Learn more about our Benefits and Perks here.

We’re proud to offer a flexible work environment that supports the health and well-being of the people we employ.

Our recruiting process includes a rolling interview process to ensure we engage applicants in a timely manner. This means we may review applications in the order in which they are received. Once a strong candidate pool is identified, the role will be unposted. The timeline may vary depending on the expressed interest in the role, so we highly encourage candidates to apply as soon as possible.

Employees must submit their application by logging into Workday and applying via the Jobs Hub.

The Nature Conservancy is an Equal Opportunity Employer. Our commitment to equal employment opportunity includes the recognition that our conservation mission is best advanced by the leadership and contributions of people of all backgrounds, beliefs, and culture. Recruiting and mentoring staff to create an inclusive organization is a priority, and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law.

The successful applicant must meet the requirements of The Nature Conservancy's background screening process.

TNC is committed to offering accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, please send a note to applyhelp@tnc.org  with Request for Accommodation in the subject line.