Agent Recruiting Specialist

Accountabilities:

Review and qualify incoming leads generated by the sourcing team, conducting in-depth research into prospects' business portfolios, freight volumes, customer relationships, market expertise, current affiliations, commission structures, and growth potential.
Identify unsuitable opportunities early in the process to maintain pipeline quality and ensure recruitment resources are focused on high-potential prospects.
Execute consistent, multi-channel outreach strategies through phone calls, emails, text messages, LinkedIn, and voicemail to establish contact with prospective freight agents.
Re-engage inactive, previously unsuccessful, or unresponsive prospects through structured follow-up campaigns and relationship-building initiatives.
Lead introductory calls to present the agent program, explaining its commission structure, technology platform, operational support, accounting services, carrier network, insurance coverage, credit and claims management, and payment solutions.
Conduct structured discovery conversations to understand prospects' current business performance, revenue, profit margins, customer portfolios, growth ambitions, contractual obligations, and reasons for considering a change.
Address initial objections confidently, provide relevant information, and involve recruitment specialists or subject-matter experts when additional support is required.
Document prospect interactions, qualification assessments, and pipeline updates accurately within Salesforce, ensuring compliance with established recruitment standards.
Transfer qualified opportunities to Agent Recruiters through detailed written summaries and scheduled follow-up steps, maintaining engagement to ensure a seamless transition.
Independently manage and close qualified opportunities when authorized by the Director and in accordance with the appropriate certification level.
Develop and maintain an independent prospect pipeline through networking, referrals, professional relationships, and industry connections.
Monitor pipeline activity, maintain accurate forecasts, and ensure all opportunities have clearly documented next steps.
Share feedback on lead quality, objections, and prospect disqualification patterns with sourcing and marketing teams to continuously improve targeting and outreach strategies.
Represent the organization at relevant career fairs, conferences, and industry networking events.
Collaborate with agent success and shared services teams to support smooth onboarding experiences for newly recruited agents.
Contribute to recruitment improvement initiatives and additional projects assigned by senior leadership.
Requirements:
2–4 years of professional experience in sales development, recruitment, inside sales, or freight brokerage, with demonstrated experience conducting outbound calls and engaging prospects who have not previously expressed interest.
Proven ability to lead structured discovery conversations, communicate value propositions effectively, and build professional relationships without relying exclusively on scripted approaches.
Strong prospecting, negotiation, objection-handling, and qualification skills, with the ability to identify promising opportunities and make sound commercial decisions.
Excellent verbal and written communication skills, including the ability to engage confidently with experienced freight brokers and industry professionals.
Ability to manage multiple responsibilities and transition efficiently between prospecting, outreach, presentations, and pipeline management.
Strong organizational skills, attention to detail, and discipline in maintaining accurate CRM records and managing sales activities.
Self-motivation, initiative, accountability, and the ability to work independently in a fully remote environment.
Demonstrated ability to manage performance targets and maintain consistent outreach activity while focusing on measurable business outcomes.
Willingness and ability to travel occasionally for professional conferences, career fairs, and industry events, with travel expected to remain below 15%.
Previous experience in transportation, logistics, or freight brokerage is highly desirable, particularly familiarity with independent freight agent business models.
Experience using Salesforce and other sales engagement, CRM, or prospecting tools is an advantage.
Previous B2B sales development or SDR/BDR experience, particularly within structured qualification frameworks, is preferred.
Exposure to closing sales opportunities or managing part of a sales target is considered a plus.
Benefits:
Comprehensive healthcare coverage: Medical, dental, and vision insurance.
Health-related savings options: Flexible Spending Account (FSA) and Health Savings Account (HSA) benefits.
Retirement planning: 401(k) retirement savings plan with an employer match of up to 3.5%.
Paid time off: PTO to support work-life balance and personal commitments.
Disability coverage: Short-term and long-term disability benefits.
Remote working environment: Flexibility to work remotely from within the United States.
Professional development: Structured onboarding, training, and certification to develop recruitment and sales expertise.
Career progression: A clear pathway toward a full-cycle Agent Recruiter position, with opportunities to independently manage and close deals.
Performance-driven environment: Measurable objectives, increasing responsibilities, and opportunities to make a direct contribution to business growth.
Benefits eligibility: Medical, dental, vision, FSA, and HSA coverage begins on the first day of the month following the date of hire.