Industry/Sector
Not Applicable
Specialism
Managed Services
Management Level
Senior Associate
Job Description & Summary
The Opportunity
Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.
As an Agentic AI Engineer - Senior Associate - AI Managed Services - Consult, you will play a pivotal role in delivering outsourced solutions that enhance client operations, reduce costs, and improve efficiency. Within our Technology Consulting practice, you will focus on transitioning and managing services, optimizing processes, and supporting clients across various functions. Your work will involve continuous improvement and the optimization of managed services processes, tools, and services.
As a Senior Associate, you will build meaningful client connections and learn how to manage and inspire others. You will navigate complex situations, growing your personal brand and technical skills. You are expected to anticipate the needs of your teams and clients, delivering quality outcomes. Embracing ambiguity, you will use these moments as opportunities to grow and develop a deeper understanding of the business context.
In this role at PwC Acceleration Center India, you will leverage your skills in project management, technology, and process optimization to deliver exceptional services to clients. Your ability to analyze complex concepts and interpret data will inform insights and recommendations, reinforcing professional and technical standards.
Responsibilities
- Managing and optimizing managed services processes to enhance client operations and efficiency
- Leading delivery teams in transitioning and running services, confirming timely and effective execution
- Utilizing project management skills to oversee program performance and delivery risk
- Implementing continuous improvement strategies to refine tools and services within managed services
- Analyzing complex problems and developing innovative solutions to meet client needs
- Building and maintaining meaningful client relationships to support service delivery
- Applying critical thinking to break down complex concepts and inform strategic decisions
- Interpreting data to generate insights and recommendations for process optimization
- Upholding professional and technical standards in alignment with firm guidelines
- Mentoring junior team members to foster growth and development within the team
What You Must Have
- At least a Bachelor's degree
- At least 2 years of experience
- Oral and written proficiency in English required
What Sets You Apart
- Utilizing Automation Framework Design and Development
- Excelling in Business Process Automation (BPA)
- Demonstrating skills in Operational Performance Management (OPM)
- Navigating complex client relationships effectively
- Anticipating team and client needs proactively
- Developing insights through data interpretation
- Upholding professional and technical standards consistently
Travel Requirements
0%
Job Posting End Date
