Agile Coach Sr Lead

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

Our portfolio approach enables a simplified hierarchy of solutions that brings consistency and strategic alignment to our end-to-end business focus, including organizing, managing and optimizing flow across functions to deliver the best possible outcomes for clients and FIS.

Portfolio: A set of solutions that have common go-to-market and client segment characteristics

​Solution: Product (or set of products) and associated services that are managed with a common P&L, strategy and leadership team

What you will be doing
 

As an Agile Coach, you will be supporting all members of the Solution, Value Streams and Teams, to drive efficiency at scale in our Product Delivery Life Cycle (PDLC).

As a member of a group of coaches, you will be empowered to self-organize, independently seeking the opportunities that lie within all areas of the Solution, decide the best method to solve to take advantage of the opportunity and then support colleagues ongoing. This will all be managed empirically.

You will manage a continuous improvement roadmap and backlog and, through effective communication, enhance the delivery of Solution strategy through modern agile ways of working.

Responsibilities

• Supports all levels of the business from development teams through senior leaders
• Builds strong, trust-based relationships with the Solution Enablement and Value Stream Enablement Leads, as well as other key stakeholders
• Builds and coaches multiple high performing Value Streams and Teams across the Solution
• Identifies issues and opportunities across the Solution without direction from leadership
• Affinity maps where issues and opportunities are shared
• Builds coaching roadmaps to be shared with leadership
• Develops resource efficient coaching plans with colleagues that have measurable success factors
• Promotes the plans across the Solution, Value Stream and Teams
• Delivers the coaching plans over the PI, fixing root cause issues, consistently and potentially at scale
• Demonstrates successes to the Value Stream and Solution leadership
• Actively takes part in the feedback loop to all colleagues where improvements to process and support can be made
• Actively upskills themselves through all available learning opportunities

As an Agile Coach, your passion and desire to help your colleagues work more efficiently, aiding in the delivery of their outcomes will be your unwavering driving force.

Through effective communication, an understanding of Agility across the software development environment and an excellence in collaboration and organization, you will be seen as the focal point of efficiency and knowledge.

What you bring:

Agile Expertise

• Deep knowledge of Agile principles and the flexibility to adapt their experience to new and evolving environments and ability to scale
• Passion for driving teams towards high performance and a deep pride in watching teams and colleagues grow

Technology expertise

• Proven working experience as an Agile Coach
• Experience making Teams and large Value Streams accountable and motivated to strive for continuous improvement

Leadership skills

• Ability to build relationships across many levels and personality types
• Strong communication skills with ability to align the organization on complex process decisions
• Active coach and mentor whose goals are to grow and maximize the team’s potential
• Assertive, with the confidence to be voice of authority – not afraid to do what is best for the team
• Brings a high-energy and passionate outlook to the job and can influence those around her/him
• Able to build a sense of trust and rapport that creates a comfortable & effective workplace
• Relentlessly positive mindset

Added bonus if you have:

• Experience with large scale software delivery and/or Agile transformation at scale in large enterprise organizations
• Ability to lead a team from different functions, with varying skills, expertise and tenure

What we offer you

• A work environment built on collaboration, flexibility and respect
• Competitive salary and attractive range of benefits designed to help support your lifestyle and wellbeing (including private healthcare, 27 days of vacation, work from home – 2 days a week, etc.)
• Varied and challenging work to help you grow your technical skillset

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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